Looking for a Salesforce alternative?

Try out the Smarter, Better, Faster CRM Software

Reach prospects across every channel with a solution that's as committed to closing deals as you are. From small businesses to large enterprises, Zoho CRM helps businesses of all sizes close more deals in less time.

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Why choose Zoho CRM for your business?

  • Ease-of-use

  • Inbuilt AI

  • Faster adoption

  • Instant of deployment

  • 15 day free trial. No credit card required.

  • Effortless onboarding & Training program.

Compare Features

Zoho CRM

Salesforce

Inbuilt AI

Yes

No

Sales activity gamification

Available from the Professional edition.

Additional $

Marketing automation

Available from the Enterprise edition.

Additional $ (Requires Integration with Pardot)

Inbuilt Telephony

Yes

No

Integration with G Suite and Office 365

All paid editions.

Additional $ (Requires Third-party connectors)

Social media tab
(Facebook, Twitter, Google+)

Professional edition and above

Additional $ (Requires Third-party connectors)

Inventory management

Professional edition and above

Additional $ (Requires Integration with Salesforce CPQ)

Data storage per user

Unlimited from the professional edition

Limited across all editions.

Features
  • Inbuilt AI
  • Sales activity gamification
  • Marketing automation
  • Inbuilt Telephony
  • Integration with G Suite and Office 365
  • Social media tab (Facebook, Twitter, Google+)
  • Inventory management
  • Data storage per user
  • Yes
  • Available from the Professional edition.
  • Available from the Enterprise edition.
  • Yes
  • Available for all paid editions.
  • Available from the professional edition
  • Available from the Professional edition.
  • Unlimited from the professional edition
  • No
  • Additional $
  • Additional $
    (Requires Integration with Pardot)
  • No
  • Additional $
    (Requires Third-party connectors)
  • Additional $
    (Requires integration with Marketing cloud)
  • Additional $
    (Requires Integration with Salesforce CPQ)
  • Limited across all editions.
  • Features

Inbuilt AI for everyone

Zoho CRM

Salesforce

Lead Prediction

yes

Additional $

Deal Prediction

yes

Additional $

Email Sentiment

yes

Additional $

Analytics

yes

Additional $

Alerts/Recommendations/Suggestions

yes

Additional $

Conversational AI

yes

No

Best time to contact

yes

No

Intelligent Automation

yes

No

Features
  • Lead Prediction
  • Deal Prediction
  • Email Sentiment
  • Analytics
  • Alerts/Recommendations/Suggestions
  • Conversational AI
  • Best time to contact
  • Intelligent Automation
  • Additional $
  • Additional $
  • Additional $
  • Additional $
  • Additional $
  • No
  • No
  • No
  • Features

Make the smart choice
not the obvious one

Zoho CRM

Salesforce

Professional

$20

You save $55 (73%)

$75

Enterprise

$35

You save $115 (77%)

$150

Ultimate

$100

You save $200 (67%)

$300

Edition
Price/user/month (Billed annually)
Price/user/month (Billed annually)
With Zoho CRM,
You Save
In Percentage
Professional
$20
$75
$55
73%
Enterprise
$35
$150
$115
77%
Ultimate
$100
$300
$200
67%

Integrate your favorite applications
with your CRM

If some of your business processes fall outside the scope of your CRM, or if you're already using a third party application, you can seamlessly integrate these applications with Zoho CRM. This allows you to pull information from these applications, and then view and interact with them from inside your CRM software.

Free Online CRM for Sales & Marketing

Customers who've happily switched to Zoho CRM

  • Shahar Nuriel
    Marketing Manager
    Employees: 501-1000
  • Jody Johnson
    Master coach
    Employees: 1001-5000
  • Alex Tolbert
    Founder
    Employees:50-200
  • "The learning curve was very small. The screen is not overloaded with unnecessary details for the task being performed. Less is more which is better for us. It helps all of us know what is going on with our business all over the world."

  • "Most business owners don’t have a way of tracking a customer list or prospect list. They don’t have an integrated way or holistic way of reaching out to them. A contact management system of any kind is really important. Zoho does it all without making me juggle a bunch of different products and programs."

  • "We save over 70% per year since switching. When I tell people that we changed CRMs, they're shocked. They think that Salesforce is the only platform on the market that can accommodate the complexity of our business. And that's just not true."

  • "The learning curve was very small. The screen is not overloaded with unnecessary details for the task being performed. Less is more which is better for us. It helps all of us know what is going on with our business all over the world."

    Shahar Nuriel, Marketing ManagerAmiad ( 501-1000 employees)
  • "Most business owners don’t have a way of tracking a customer list or prospect list. They don’t have an integrated way or holistic way of reaching out to them. A contact management system of any kind is really important. Zoho does it all without making me juggle a bunch of different products and programs."

    Jody Johnson, Master coachActionCoach (1001-5000 employees)
  • "We save over 70% per year since switching. When I tell people that we changed CRMs, they're shocked. They think that Salesforce is the only platform on the market that can accommodate the complexity of our business. And that's just not true."

    Alex Tolbert, FounderBernard Health (50-200 employees)

Zoho CRM - The most trusted CRM software

More than 5000 reviews & counting.

9.40 / 10
40 / 5
40 / 5
4.20 / 5
4.00 / 5
4.00 / 5
4.50 / 5
4.60 / 5
4.20 / 5

Get ready for an all-new CRM experience.

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Need assistance switching to Zoho CRM? Contact us at support@zohocrm.com

The names and logos for Zoho are trademarks of Zoho Corp. All other trademarks, brand names, or product names
belong to their respective holders. Comparison information as of 16.05.2018