Why Choose Zoho CRM?
Ease of useSimple and straightforward user interface with a minimal learning curve. Ability to set up and start selling right from day one. Easy migration from spreadsheets and other CRM systems.
Feature-richBest-in-class sales automation features for automating your entire business process. Spend more time interacting with your customers and less on manually entering data. Powerful analytics and reporting that helps you make smarter business decisions.
CustomizableCompletely customize your CRM experience without writing a single line of code. Effortless integration with third-party business apps that you use daily. Easily adaptable to meet different industry-specific needs.
“Easy to implement, intuitive to use and inexpensive to adopt, Zoho CRM is our 2019 best overall CRM software.”
Engage with your customersOmnichannel communication through telephone, email, live chat, and social media. Get real-time notifications when customers interact with your business. Measure the effectiveness of your email campaigns through email analytics.
Automate routine tasksCreate pre-defined conditions for every incoming lead, and automate your lead nurturing process. Automate every aspect of your business and cut out time-intensive, repetitive tasks. Implement scoring rules that help you prioritize your work so you can concentrate on the right set of leads, contacts, accounts, and deals.
Make CRM your ownCustomize your CRM interface to meet the specific requirements of your organization. Add custom modules, buttons, and fields to manage your unique needs. Manage multiple business processes within your CRM using Layouts.
Reports and insightsGet powerful, real-time analytics that can help you make smarter business decisions. Measure and manage your organization’s territory-wide sales performance. Track your key performance indicators, including current trends and future predictions, based on the wealth of data captured in your CRM.
Conversational AI for SalesZia, your AI-powered sales assistant, can help you find any information you need from your CRM data, almost instantly. Zia improves the quality of your existing data so that you can get additional customer insights. Receive intelligent alerts, task reminders, and suggestions for the best times to contact your leads based on your past successful interactions.
Integrate with your favourite products
CRM software that gives you immediate results
Improvement in lead
Revenue increase per
shorter sales cycle
From $1M to $20M in revenue in just 2 years
Zoho CRM was the only multifaceted solution that could handle all of the company's specific needs at an incredible value. It managed our whole sales pipeline, from the leads to potentials, to nurturing the whole deal, and closing the win. We are ready to make a bigger investment into Zoho and increase our use of workflows and automations.
Co-Founder/CTO - JusCollege
The most trusted CRM software
The Best CRM Software
Great User Experience Award
Gartner Peer Insights
Customers Choice for
Sales Force Automation
CRM Software Leader
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* Growth metrics reported by our customers in an internal survey.