Why Choose
Zoho CRM?

Why Choose Zoho CRM?

Ease of use

Simple and straightforward user interface with a minimal learning curve. Ability to set up and start selling right from day one. Easy migration from spreadsheets and other CRM systems.


Best-in-class sales automation features for automating your entire business process. Spend more time interacting with your customers and less on manually entering data. Powerful analytics and reporting that helps you make smarter business decisions.


Completely customize your CRM experience without writing a single line of code. Effortless integration with third-party business apps that you use daily. Easily adaptable to meet different industry-specific needs.

“Easy to implement, intuitive to use and inexpensive to adopt, Zoho CRM is our 2019 best overall CRM software.”

Omnichannel Automation CustomizationAnalytics AI for Sales

Engage with your customers

Omnichannel communication through telephone, email, live chat, and social media. Get real-time notifications when customers interact with your business. Measure the effectiveness of your email campaigns through email analytics.
Omnichannel Automation Customization Analytics AI for Sales

Automate routine tasks

Create pre-defined conditions for every incoming lead, and automate your lead nurturing process. Automate every aspect of your business and cut out time-intensive, repetitive tasks. Implement scoring rules that help you prioritize your work so you can concentrate on the right set of leads, contacts, accounts, and deals.
Omnichannel Automation Customization AnalyticsAI for Sales

Make CRM your own

Customize your CRM interface to meet the specific requirements of your organization. Add custom modules, buttons, and fields to manage your unique needs. Manage multiple business processes within your CRM using Layouts.
Kickstart your Zoho CRM trial for free.
See how it works
Omnichannel Automation Customization AnalyticsAI for Sales

Reports and insights

Get powerful, real-time analytics that can help you make smarter business decisions. Measure and manage your organization’s territory-wide sales performance. Track your key performance indicators, including current trends and future predictions, based on the wealth of data captured in your CRM.
Omnichannel Automation Customization Analytics AI for Sales

Conversational AI for Sales

Zia, your AI-powered sales assistant, can help you find any information you need from your CRM data, almost instantly. Zia improves the quality of your existing data so that you can get additional customer insights. Receive intelligent alerts, task reminders, and suggestions for the best times to contact your leads based on your past successful interactions.
AI-based personal sales assistant

Integrate with your favourite products

CRM software that gives you immediate results


Improvement in lead
conversion rates


Revenue increase per
sales person.


Improvement in
customer retention


shorter sales cycle

From $1M to $20M in revenue in just 2 years

Zoho CRM was the only multifaceted solution that could handle all of the company's specific needs at an incredible value. It managed our whole sales pipeline, from the leads to potentials, to nurturing the whole deal, and closing the win. We are ready to make a bigger investment into Zoho and increase our use of workflows and automations.

Testimonial icon

Allan Tereul

Co-Founder/CTO - JusCollege

The most trusted CRM software


The Best CRM Software



Great User Experience Award


Gartner Peer Insights

Customers Choice for
Sales Force Automation

April 2019

G2 Crowd

CRM Software Leader

Summer 2018