Choosing the right CRM can be a big undertaking, with all the variables you have to take into account. From basic CRM functionalities like lead and pipeline management to integrations and advanced features like customization, you have to evaluate every CRM software carefully before committing. So why not choose a CRM that checks the boxes on all these requirements?
Zoho CRM is designed to support everyone. From SMEs to large enterprises, any business can leverage our customer relationship management solution and its vast array of features to increase sales, improve productivity, and drive revenue.
PRODUCT
Editor’s Rating
Dedicated Document Library
Role-Based User Access
Multi Currency Support
Workflow Automation
Integrates with Email Providers
Capture Leads from Websites
Available API
Custom Reports
Email Tracking
24-Hour Support
Phone Support for Tax Topics
User Forums
Smart Sales Email Inbox
CRM
Rated by the best
More than 4600 reviews and Counting
Financesonline9.4/1018 Reviews
iOS App4.5/522 Reviews
GetApp4.2/51641 Reviews
Android App4.0/52683 Reviews
Capterra4.0/51201 Reviews
PcMag4.0/5Editor rating(Excellent)
G2Crowd3.8/5703 Reviews
Compare Zoho CRM and others
With unmatched features at unbeatable pricing, you choose value when you choose Zoho CRM
Features
Built-in AI
Yes
No
-
-
Built-in Telephony
Yes
No
No
No
Integration with GSuite
Yes
Additional $ (Requires Third-party connectors)
Additional $ (Requires Third-party connectors)
Additional $ (Requires Third-party connectors)
Data Storage
Unlimited from the Professional edition
Limited across all editions
Limited across all editions
Limited across all editions
Built-in Inventory management
Available from the professional edition
No
No
No
Sales activity gamification
Available from the professional edition
Additional $
No
No
Monthly price per user
From $12
From $25
From $40
From $65
Zoho CRM
Inbuilt AI
Yes
Inbuilt Telephony
Yes
Integration with GSuite
Yes
Data Storage
Unlimited from the Professional edition
Inbuilt Inventory management
Available from the professional edition
Sales activity gamification
Available from the professional edition
Monthly price per user
From $12
inbuilt AI
No
Inbuilt Telephony
No
Integration with GSuite
Additional $ (Requires Third-party connectors)
Data Storage
Limited across all editions
Inbuilt Inventory management
No
Sales activity gamification
Additional $
Monthly price per user
From $25
inbuilt AI
-
Inbuilt Telephony
No
Integration with GSuite
Additional $ (Requires Third-party connectors)
Data Storage
Limited across all editions
Inbuilt Inventory management
No
Sales activity gamification
No
Monthly price per user
From $65
inbuilt AI
-
Inbuilt Telephony
No
Integration with GSuite
Additional $ (Requires Third-party connectors)
Data Storage
Limited across all editions
Inbuilt Inventory management
No
Sales activity gamification
No
Monthly price per user
From $40
Here's what you will save per user, per month.
Enterprise edition
$35 / user / month / billed annually
Other CRMs*
Price
You save
In Percentage
Salescloud
$150
$115
77%
Dynamics 365 for Sales
$95
$60
63%
Sugar CRM
$65
$30
46%
Enterprise edition$35 / user / month / billed annually
Salescloud
Price
You save
In Percentage
$150
$115
77%
Dynamics 365 for Sales
Price
You save
In Percentage
$95
$60
63%
Sugar CRM
Price
You save
In Percentage
$65
$30
46%
Happily Switched
Shahar Nuriel Marketing ManagerEmployees: 501-1000
Jody Johnson Master coachEmployees: 1001-5000
Alex Tolbert FounderEmployees:50-200
"The learning curve was very small. The screen is not overloaded with unnecessary details for the task being performed. Less is more which is better for us. It helps all of us know what is going on with our business all over the world."
"Most business owners don’t have a way of tracking a customer list or prospect list. They don’t have an integrated way or holistic way of reaching out to them. A contact management system of any kind is really important. Zoho does it all without making me juggle a bunch of different products and programs."
"We save over 70% per year since switching. When I tell people that we changed CRMs, they're shocked. They think that Salesforce is the only platform on the market that can accommodate the complexity of our business. And that's just not true."
"The learning curve was very small. The screen is not overloaded with unnecessary details for the task being performed. Less is more which is better for us. It helps all of us know what is going on with our business all over the world."
Shahar Nuriel, Marketing ManagerAmiad ( 501-1000 employees)
"Most business owners don’t have a way of tracking a customer list or prospect list. They don’t have an integrated way or holistic way of reaching out to them. A contact management system of any kind is really important. Zoho does it all without making me juggle a bunch of different products and programs."
"We save over 70% per year since switching. When I tell people that we changed CRMs, they're shocked. They think that Salesforce is the only platform on the market that can accommodate the complexity of our business. And that's just not true."
Alex Tolbert, FounderBernard Health (50-200 employees)
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Get Started FreeAccess Zoho CRMThe names and logos for Zoho are trademarks of Zoho Corp. All other trademarks, brand names, or product names belong to their respective holders. Comparison information as of 27.03.2019
