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Salesforce does a nice job of making people think all other CRMs lack functionality. We checked out Zoho and found that not only did it have all of the functionality Salesforce has, but the interface was much more thoughtful and well-designed. Bernard Health's bottom line has improved significantly since switching to Zoho.

Alex Tolbert CEO, Bernard Health

Making the switch from a homegrown system to a more universally-designed interface can seem daunting, but Zoho CRM is different. Introducing new employees to the system is simple, and doesn't require extensive training or additional support. I also really appreciate Zoho's radically different approach to customer service and rightfully trusted them to aid in our transition.

Aurian De Maupeou Co-Founder, Selectra

We selected Zoho primarily based on the sheer breadth of its products and cost efficiency. Our main focus was to find a provider with a suite of advanced product offerings. Whenever we need to administer a change in Zoho CRM, the technology is so well-developed that it becomes an easy task.

Ryan King Senior Director of Global Strategy, Shiji

Zoho CRM by the numbers

  • 50% faster CRM implementation and deployment than the competition
  • 60 min guaranteed max response time with Enterprise Support
  • 1,500+ implementation partners around the world
  • 800+ third-party integrations in the Zoho Marketplace
  • 100M+ Zoho users across 45+ business applications
* Growth metrics reported by our customers in an internal survey

See how the world's favorite CRM lets you work smart and build lasting relationships

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How Zoho CRM can help you make customers for life

  • Context
  • Presence
  • Guidance
  • Awareness
  • Improvement

A 360-degree view

Get a complete picture of each customer's history with your business.


Be where your customers are

Connect with your customers via the communication channels they prefer: email, phone, social media, WhatsApp, and more.


Guide their journeys

Build end-to-end customer journeys and personalize customer interactions at every touchpoint.


Right place, right time

Reach customers at the right time with suggestions from Zia, our built-in AI assistant.


Improvise, adapt, and overcome

Slice and dice business metrics from across your operations to optimize every process from acquisition to retention.


Heavy on the features, but light on your budget

Enterprise Edition2,400 /user/month billed annually

Manage global CX operations with the complete CRM

Ultimate Edition2,600 /user/month billed annually

Scale exponentially with dedicated BI capabilities

2,900 /user/month billed annually

All in one Sales, Marketing and Service solution