Zoho CRM provides your sales force, executives, and management with great sales management functions such as: lead generation & qualification, sales pipeline analysis, sales stage & probability analysis, competitor analysis, real-time sales forecasting and other useful metrics. These functions give your business an opportunity to completely focus on customer life-cycle (lead generation - acquisition - conversion - retention - loyalty), thus increasing sales revenue.
In Zoho CRM you can use the pipeline management modules such as, Leads, Accounts, Contacts, Deals, and Activities. You can accurately track all business opportunities and close more deals in less time. In addition, you can identify bottlenecks in the sales processes, well in advance and effectively utilize existing customer data for future cross-selling and up-selling opportunities.
Leads are raw details about individuals or representatives of organizations collected from trade shows, seminars, advertisements and other marketing campaigns.
Create Leads | Associate Leads | Convert Leads | Approve Leads | Lead Assignment Rules | Standard Fields
Contacts are people in an organization with whom you communicate in pursuit of a business opportunity.
Create Contacts | Associate Contacts | Approve Contacts | Contact Assignment Rules | Standard Fields
Save time by combining sets of actions that can be executed for a group of records in a module.