CRM Help

Recycle Bin

The Recyle Bin stores all the records and files that are deleted from the Zoho CRM account. The records in the recycle bin will be available for 60 days after which it will be permanently deleted from your CRM account.

Notes

  • The records in the Recycle Bin will be available based on the Role hierarchy and your permission to view the records.

Restore Records 

Records in the recycle bin are listed based on the the Role hierarchy and your permission to view the records. You can restore the records in a single click.

To restore records from Recycle Bin

  1. Click Setup > Data Administration > Recycle Bin.
  2. In the Recycle Bin, select the check boxes of the records that you want to restore.
  3. Click Restore.

Delete Records from Recycle Bin

Records in the recycle bin will be available for 60 days after which it will be permanently deleted from your CRM account. Users with Administrator profile can select the records and delete them permanently from Zoho CRM.

To delete records from Recycle Bin

  1. Click Setup > Data Administration > Recycle Bin.
  2. In the Recycle Bin, select the check boxes of the records that you want to permanently delete.
  3. Click Delete.

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