Developer Edition - Feature Availability & Limits

FeaturesDeveloper Edition

Sales Force Automation

Sales Forecasting 
Forecasts Based on Territories 
Document Library-
Activities - Tasks, Events, Calls (Tasks, Events, Calls) 
Recurring Activities 
Multiple Currencies 
Social (Integration with Facebook, Twitter, Google Plus)-
Social Tab (Facebook & Twitter accounts of the Company)-
Scoring Rules5 rules/module

CRM Analytics

Standard Reports 
Custom Reports10
Schedule Reports5 schedulers/user Maximum 10 schedulers/day for Org.
Standard Dashboards 
Custom Dashboards5 Dashboards

Marketing Automation

Mass Email50/day
Custom Email Templates10 templates
Email Opt-out 
Autoresponders3 autoresponders
Schedule Mass Email 


Trend Analysis-
Best Time to Contact-
Macro Suggestion-

Inventory Management

Price Books 
Sales Orders 
Purchase Orders 
Inventory Templates 

Customer Support

Web-to-Case Form2 forms/module
Notify Owner 
Assignment Rules2 rules & 5 rule entries
Case Escalation Rules 
Business Hours 

Data Administration

File Storage (for Org.)1 GB
Additional Storage (for Org.)-
Records10,000 records
Import Data100/batch
Data Import - Clone option 
Data Import - Skip and Overwrite option100 records/batch
Merge Duplicates -Find & Merge Option 
Merge Duplicates -Deduplicate Option 
Import HistoryPast 60 days
Free Data Backup-
Data Backup$10 /request
CRM Variables2 groups + 5 entry/group

Security Management

Users10 Users (Free)
Customize User Layout25 custom fields
Territory Management20 territories
Field-Level Security 
Custom Links2 links/module
Default Data Sharing Settings 
Public Read Only (in Default Data Sharing Settings) 
Data Sharing Rules5 rules
Audit Logs 
Allowed IPs-
Record-Level Sharing 
Data Encryption1 fields/module

Product Customization

Home Page Components10
Organize Tabs 
Rename Tabs 
Group Tabs5 groups
Custom Modules10 modules
Layout Editor 
Page Layouts2 layouts/module. Not applicable for Events module.
Conditional Layouts-
Validation Rules-
Email Address Duplication Check 
Unique Fields2 fields/module
Standard List Views 
Custom List Views10 list views/module
Records in List Views50
Kanban View 
Modify Criteria Pattern 
Last Activity Time in Criteria 
Custom Related Lists2 custom related lists/module
Customize Search Layout 
Customize Related Lists Columns 
Custom Buttons5 per module
Custom Fields (Includes all types of fields)25 fields/module
Web Tabs5
Copy Customizaton-
Maximum limit for individual field types-
String fields (Text, Pick List, Multi-select Pick List, Email, Phone, Text Area, URL, and Auto Number) Maximum 10 Text Area fields10
Integer Fields (digits without decimal)10
Number fields (Decimal, Percentage, and Currency)5
Date Fields5
DateTime Fields5
Boolean (Check box)10
Long Integer Fields2
Lookup Fields1
Multi-select Lookup Fields1
Auto-number Fields (Included in the total no. of Text fields)1
Formula Fields (Included in the total no. of custom fields)2 fields/module
Special Fields-
Contact Role 
Terms & Conditions-
Tax Rates-


Workflow Rules10 rule/module
Scheduled Action5 actions/workflow rule
Tasks5 tasks/action
Reminder for Workflow Tasks 
Email Notifications5 alerts/action
Record Owner, Record Creator, Record Owners Manager (options in Alert) 
Using Email field from the Module & Related Modules-
Field Updates3 field updates/action
Delete (Execute On Record Action) 
Field Update (Execute On Record Action) 
Workflow Convert 
Execute Based on Date Field Value 
Execute Based on Record's Score 
Webhooks1/action 100 calls/day or 50 calls per user license for the org. (whichever is lower)
Functions1 Instant Action and 5 Time-Based Actions per Rule
Functions - Calls per Day100 calls/day or 50 calls per user license for the org. (whichever is lower)
Functions - Integration Tasks2000 Zoho API calls/day using deluge
Functions - Get Data2000 calls/day
Functions - Post Data2000 calls/day
Functions - Send Mail-
Custom Schedules 
Approval Process 
Blueprint20 Blueprints-(Includes the default Blueprints)

Web Forms

Forms for Leads/Contacts2 forms/module
Approve Records 
Assignment Rules2 rules & 5 rule entries
Auto Response Rules 
Unsubscribe Form 
Notify Record Owner 


Zoho Mail Add-on-
Email Insights-
BCC Dropbox-
Plug-in for Microsoft Outlook-
Zoho CRM for Office 365-
Attachments in Email3 MB
Email Sharing-


Zoho CRM Mobile Edition-
CRM Marketplace-(Extensions for Zoho CRM) *some extensions are not available in the Standard and Professional Editions-
Manage Mail Add-on Users-
Zoho Creator Integration 
Visitor Tracking Zoho SalesIQ Integration-
Zoho Survey Integration-
Zoho Writer Add-on-
Zoho Desk Integration-
Zoho Projects Integration-
Zoho Finance Suite Integration (includes Zoho Books, Zoho Invoice and Zoho Subscriptions, Zoho Expense and Zoho Inventory)-
Zoho PhoneBridge Integrations available with Hosted and On Premise PBX-
Zoho Reports Integration-
Zoho Campaigns Integration-
Plug-in for Microsoft Office-
Attach from Zoho Docs 
Attach from Google Docs 
Google Calendar Synchronization (For Google Users)-
Google Contacts Synchronization (For Google Users)-
Zoho CRM for Google Ads-
Advanced Gamification (Zoho Motivator Integration)-
Slack Integration-

Google Apps

Zoho CRM Contextual Gadget for Gmail-
Export Events to Google Calendar-
Export to Google Tasks-
Synchronize Google Calendar (For Google Suite Users)-
Synchronize Google Contact (For Google Suite Users)-
Zoho CRM Web Forms for Google Sites-

Developer Space

APIs100 calls/user license Max: 10000 calls/day/org. Min: 1000 calls/day/org.
Client Scripts 


Business Card View 
Calendar Synchronization (CalDAV Access)-
Advanced filters 
Tagging15 tags per module
Sticky Notes 

Last updated on: March 06, 2018