Update Contact Roles

Purpose

To update details of contact roles.

Endpoints

PUT /Contacts/roles
PUT /Contacts/roles/{contact_role_ID}

Request Details

Request URL

{api-domain}/crm/{version}/Contacts/roles

To update a specific contact role:
{api-domain}/crm/{version}/Contacts/roles/{contact_role_id}

Header

Authorization: Zoho-oauthtoken d92d4xxxxxxxxxxxxx15f52

Scope

scope=ZohoCRM.modules.ALL
(or)
scope=ZohoCRM.modules.contacts.UPDATE

Possible operation types

ALL - Full access to the records
WRITE - Edit records in the contacts module
UPDATE - Update records in the contacts module

Sample Request

Copiedcurl "https://www.zohoapis.com/crm/v8/Contacts/roles"
-X PUT
-d "@updatecontactroles.json"
-H "Authorization: Zoho-oauthtoken 1000.8cb99dxxxxxxxxxxxxx9be93.9b8xxxxxxxxxxxxxxxf"

Input JSON Keys

idstring, mandatory
Specify the unique ID of the contact role. Refer to Get Contact Roles API to get valid IDs. You need not specify this key if you specify the ID in request URL.
namestring, optional
Specify the unique name of the contact role.
sequence_numberinteger, optional
Specify the position of the contact role in the picklist in CRM UI.

Sample Input

Copied{
    "contact_roles": [
        {
            "name": "Sales Lead",
            "sequence_number": 5,
             "id": "4150868000003611011"
        },
        {
            "name": "Quality Control",
            "sequence_number": 6,
            "id": "4150868000003611012"
        }
    ]
}

Possible Errors

INVALID_URL_PATTERNHTTP 404
Please check if the URL trying to access is a correct one
Resolution: The request URL specified is incorrect. Specify a valid request URL. Refer to request URL section above.
OAUTH_SCOPE_MISMATCHHTTP 401
Unauthorized
Resolution: Client does not have ZohoCRM.modules.contacts.UPDATE scope. Create a new client with valid scope. Refer to scope section above.
NO_PERMISSIONHTTP 403
Permission denied to update records
Resolution: The user does not have permission to update records. Contact your system administrator.
INTERNAL_ERRORHTTP 500
Internal Server Error
Resolution: Unexpected and unhandled exception in Server. Contact support team.
INVALID_REQUEST_METHODHTTP 400
The http request method type is not a valid one
Resolution: You have specified an invalid HTTP method to access the API URL. Specify a valid request method. Refer to endpoints section above.
AUTHORIZATION_FAILEDHTTP 400
User does not have sufficient privilege to update records
Resolution: The user does not have the permission to update records. Contact your system administrator.
DUPLICATE_DATAHTTP 400
duplicate data
Resolution: You have specified a duplicate value for "name" field. Specify a unique contact role name in the request input.
INVALID_DATAHTTP 400
invalid data
Resolution: The input specified for "sequence_number" key is incorrect. Refer to Input JSON Keys section above and specify the valid input.
MANDATORY_NOT_FOUNDHTTP 400
required field not found
Resolution: Specify the unique ID of the contact role to be updated in your request input. Refer to Get Contact Roles API to get valid contact role IDs.

Sample Response

Copied{
    "contact_roles": [
        {
            "code": "SUCCESS",
            "details": {
                "id": "4150868000003611011"
            },
            "message": "record updated",
            "status": "success"
        },
        {
            "code": "SUCCESS",
            "details": {
                "id": "4150868000003611012"
            },
            "message": "record updated",
            "status": "success"
        }
    ]
}