Mass Delete Tags

Purpose

To delete tags in bulk from a module. This is an asynchronous API, and a delete job will be scheduled. You can get the status of the mass delete tags job using the  GET - Mass Delete Tags Status API.

Endpoints

  • POST /settings/tags/actions/mass_delete

Request Details

Request URL

{api-domain}/crm/{version}/crm/v7/settings/tags/actions/mass_delete

Header

Authorization: Zoho-oauthtoken d92d4xxxxxxxxxxxxx15f52

Scope

ZohoCRM.settings.ALL   (or)
ZohoCRM.settings.tags.{operation_type}

Possible operation types

ALL - Full data access 
WRITE - Edit tag data 
DELETE - Delete tag data

Sample Request

Copiedcurl "https://www.zohoapis.com/crm/v8/settings/tags/actions/mass_delete"
-X POST
-d "input.json"
-H "Authorization: Zoho-oauthtoken 1000.8cb99dxxxxxxxxxxxxx9be93.9b8xxxxxxxxxxxxxxxd"

Input JSON

  • mass_deleteJSON array, mandatory

    Contains the details of tags from a module for a mass tag deletion job. Note that you can delete tags in bulk from one module per API call.

    • moduleJSON object, mandatory 

      Represents a module's unique ID and its API name. Use the GET Module Metadata API to retrieve your modules' API names and IDs.

    • tagsJSON array, mandatory 

      Each JSON object represents a tag's unique ID. Use the GET Tags API to retrieve tags present in a module along with their unique IDs. A maximum of 200 tags can be deleted per API call.

Sample Input

Copied{
    "mass_delete": [
        {
            "module": {
                "id": "2276164000000000125",
                "api_name": "Leads"
            },
            "tags": [
                {
                    "id": "2276164000001021044"
                },
                {
                    "id": "2276164000001021045"
                },
               .
               .
               .
                {
                    "id": "2276164000001021053"
                }
            ]
        }
    ]
}

Response JSON 

  • codestring

    Represents the status of the mass tags deletion job. 

    Possible values: QUEUED, COMPLETED, RUNNING, SCHEDULED, FAILED

  • detailsJSON object

    Represents the unique identifier of the mass tags deletion job. You can get the status of the scheduled job using the Mass Delete Tags Status API.

  • messageJSON object

    Represents the message of the current mass tags deletion job.

  • statusstring

    Represents the status of the API call. Sample - "status": "success".

Possible Errors

  • INVALID_DATAHTTP 400
    • One or more tags seem to be the invalid 
      Resolution: Specify the valid tag IDs. Use the GET Tags API to retrieve tags present in a module along with their unique IDs.
    • Tags limit exceeded
      Resolution: A maximum of 200 tags can be deleted in a single API call. Please specify the tags within this limit.
    • The given data seems to be invalid 
      Resolution: Specify valid values. Refer to the Sample Input section above.
    • Invalid datatype for the "tags" key
      Resolution: The "tags" key should be in JSON array format.
    • One or more tags seem to be missing
      Resolution: One or more specified tags have already been deleted. Please specify only the tags that have not been deleted.
    • The "mass_delete" JSON array exceeds the allowed limit
      Resolution: The maximum allowed length of the "mass_delete" JSON array is 1.
  • NOT_ALLOWEDHTTP 400

    One or more tags have been assigned to features 
    Resolution: To delete a tag, it must not be associated with any features such as Blueprint and Workflow Rules.

  • AMBIGUITY_DURING_PROCESSING HTTP 400

    Ambiguity during processing 
    Resolution:  The module's unique ID and API name seem to be mismatched. Please specify the correct module ID along with its corresponding API name. Use the GET Module Metadata API  to retrieve the API names and IDs of your modules.

  • MANDATORY_NOT_FOUNDHTTP 400

    Required fields seem to be missing 
    Resolution: Specify all mandatory fields required to delete tags in bulk. Refer to the Input JSON section.

  • INVALID_REQUEST_METHODHTTP 400

    The http request method type is not a valid one
    Resolution: You have specified an invalid HTTP method to access the API URL. Specify a valid request method. Refer to the Endpoints section.

  • OAUTH_SCOPE_MISMATCHHTTP 401

    Unauthorized
    Resolution: The client does not have a valid scope to delete tags. Create a new token with valid scope. Refer to the Scope section.

  • AUTHENTICATION_FAILUREHTTP 401

    Authentication failed
    Resolution: Pass the access token in the request header of the API call.

  • INVALID_URL_PATTERNHTTP 404

    Please check if the URL trying to access is a correct one
    Resolution: The request URL specified is incorrect. Specify a valid request URL. Refer to the Request URL section. Refer to the request URL section above.

  • INTERNAL_ERRORHTTP 500

    Internal Server Error
    Resolution: Unexpected and unhandled exception in the server. Contact support team.

Sample Response

Copied{
    "code": "SCHEDULED",
    "details": {
        "job_id": "2276164000001035002"
    },
    "message": "tags scheduled successfully",
    "status": "success"
}