Transfer Users and Delete Role

Purpose

To delete a role and transfer the users to a new role in your organization.

Request Details

Request URL

{api-domain}/crm/{version}/settings/roles/{role_id}

Header

Authorization: Zoho-oauthtoken d92d4xxxxxxxxxxxxx15f52

Scope

scope=ZohoCRM.settings.roles.{operation_type}

Possible operation types

ALL - Full access to roles data
DELETE - Delete roles data

Parameters

  • transfer_to_idstring, mandatory

    Specify the unique ID of the role to which the users must be transferred to.

Sample Request

Copiedcurl "https://www.zohoapis.com/crm/v6/settings/roles/4150868000005435016?transfer_to_id=4150868000000026005"
-X DELETE
-H "Authorization: Zoho-oauthtoken 1000.8cb99dxxxxxxxxxxxxx9be93.9b8xxxxxxxxxxxxxxxf"

Possible Errors

  • OAUTH_SCOPE_MISMATCHHTTP 401

    Unauthorized
    Resolution: Client does not have ZohoCRM.settings.roles.DELETE scope. Create a new client with valid scope. Refer to scope section above.

  • NO_PERMISSIONHTTP 403

    Permission denied to delete
    Resolution: The user does not have permission to delete roles data. Contact your system administrator.

  • INTERNAL_ERRORHTTP 500

    Internal Server Error
    Resolution: Unexpected and unhandled exception in Server. Contact support team.

  • INVALID_REQUEST_METHODHTTP 400

    The http request method type is not a valid one
    Resolution: You have specified an invalid HTTP method to access the API URL. Specify a valid request method. Refer to endpoints section above.

  • AUTHORIZATION_FAILEDHTTP 401

    User does not have sufficient privilege to delete roles
    Resolution: The user does not have the permission to delete. Contact your system administrator.

  • INVALID_DATAHTTP 400

    the id given seems to be invalid
    Resolution: The role ID specified in the request URL is invalid. Specify valid role ID.

  • REQUIRED_PARAM_MISSINGHTTP 400

    One of the expected parameter is missing
    Resolution: Specify the transfer_to_id parameter in the request input.

  • UNABLE_TO_PARSE_DATA_TYPEHTTP 400

    either the request body or parameters is in wrong format
    Resolution: The value specified in the transfer_to_id is in the wrong format. Refer to sample in the right pane and specify valid input.

Sample Response

Copied{
    "code": "SUCCESS",
    "details": {
        "id": "4150868000005435016"
    },
    "message": "Role Deleted",
    "status": "success"
}