Notification APIs - An Overview

Notification APIs allow you to get instant notifications whenever an action is performed on the records of a module. The system notifies you of the event on the URL provided.
You can also enable notifications based on a specific operation like create, update, or delete.

From version 6, you can also choose to get notifications when certain fields of the module are updated. We have introduced the notification_condition array that allows you to give the API names of the fields of the module, and raise a notification when these fields are changed.

For example, let us assume that a user wants to be notified of the "create" operation performed on the Contacts module. So, whenever a contact is created in Zoho CRM, the system notifies the user through the notify URL.

You can create a unique channel ID for every module to ensure that the notification is from a particular channel.
You can also set the expiry time for instant notifications for every channel.

You can disable notifications anytime.

Notification APIs allow you to: