Create Email Drafts

Purpose

To create email drafts.

The created draft will be saved in the Email related list of the corresponding record. You can create up to 100 email drafts in a single API call.

Endpoints

POST /{module}/{record-id}/__email_drafts

Request Details

Request URL

{api-domain}/crm/{version}/{module}/{record-id}/__email_drafts

Header

Authorization: Zoho-oauthtoken d92d4xxxxxxxxxxxxx15f52

Supported modules

Leads, Contacts, Deals, Accounts, Sales Orders, Purchase Orders, Invoices, Quotes, Cases, and Custom.

Scope

scope = ZohoCRM.Modules.ALL
(or)
scope = ZohoCRM.Modules.{module_name}.{operation_type}

Possible Module Names

leads, accounts, contacts, deals, quotes, salesorders, purchaseorders, invoices, cases, and custom

Possible operation types

ALL - Full access to modules
CREATE - Create access for the module

Sample Request

Copiedcurl "https://www.zohoapis.com/crm/v6/Leads/2309216000000488477/__email_drafts"
-X POST
-H "Authorization: Zoho-oauthtoken 1000.8cb99dxxxxxxxxxxxxx9be93.9b8xxxxxxxxxxxxxxxf"
-d "@createdrafts.json"

Input JSON Keys

reply_toemail address, optional
The email address that you want the user to reply to after receiving the mail.
fromemail address, mandatory
The email address from which you want to send the email.
toJSON array, optional
The user name and email address to which you want to send an email. Include multiple JSON objects if you want to create the email draft for multiple users.
ccJSON array, optional
The user name and email address that you want to cc when you send an email. Include multiple JSON objects if you want to cc multiple users.
bccJSON array, optional
The user name and email address that you want to bcc when you send an email. Include multiple JSON objects if you want to bcc multiple users.
rich_textBoolean, mandatory
Mention whether the format of the email is rich text or plain text. The possible options are :
true : rich text
false : plain text
subjectString, optional
The subject of the email
contentString, optional
The email content in plain text or rich text format.
schedule_detailsJSON object, optional
The scheduling details for the email. Please note that created drafts will be available in the drafts section and not the scheduled section of the Email related list.
- timeDateTime, mandatory if schedule_details key is specified
  The scheduled time for the draft. Please note that this time should be set in the future.
inventory_detailsJSON object, optional
Represents the details of the inventory template such as the template ID, paper type, and the view type. Please note that this key is valid only for inverntory modules.
- inventory_templateString, mandatory if inventory_details key is specified
  The unique ID of the inventory template you want to use in your email, and the name of the template.
- paper_typeString, optional
  The paper type for digital printing. The possible values are default, A4, and us_letter. The default value is A4.
- view_typeString, optional
  The way you want to view the template in. The possible values are portrait and landscape. The default value is portrait.
attachmentsJSON array, optional
The attachments for the email. You can uplpoad the files using Files API.
- idString, mandatory if attachments key is specified
  The unique of the attachment.
- file_nameString, mandatory
  The file name of the attachment. Please note that this name will override the actual name of the attachment.

Sample Input

Copied{
   "__email_drafts":[
      {
         "reply_to":"pat.boyle@zylker.com",
         "from":"patricia.boyle@zylker.com",
         "to":[
            {
               "user_name":"user1",
               "email":"user1@zylker.com"
            }
         ],
         "cc":[
            {
               "user_name":"user2",
               "email":"user2@zylker.com"
            }
         ],
         "bcc":[
            {
               "user_name":"user4",
               "email":"user4email@zoho.com"
            }
         ],
         "subject":"Test Draft",
         "content":"This is the email content.",
         "rich_text":true,
         "schedule_details":{
            "time":"2023-11-30T18:40:00+05:30"
         },
         
         "attachments":[
            {
               "id":"0b9e5596cdd8cafe6a5c09f78f095bd6434c863110a6d1e094285c6ebf9dd0d5db4eff3bbccadddbf58afe55b1dd7c71",
               "file_name":"attachment.txt"
            }
         ]
      }
   ]
}

Possible Errors

INVALID_URL_PATTERNHTTP 404
Please check if the URL trying to access is a correct one
Resolution: The request URL specified is incorrect. Specify a valid request URL. Refer to request URL section above.
OAUTH_SCOPE_MISMATCHHTTP 401
Unauthorized
Resolution: Client does not have the required OAUTH SCOPE. Create a new client with valid scope. Refer to scope section above for more details.
INTERNAL_ERRORHTTP 500
Internal Server Error
Resolution: Unexpected and unhandled exception in Server. Contact support team.
INVALID_REQUEST_METHODHTTP 400
The http request method type is not a valid one
Resolution: You have specified an invalid HTTP method to access the API URL. Specify a valid request method. Refer to endpoints section above.
INVALID_DATAHTTP 400
- The related id given seems to be invalid
  Resolution: Specify a valid Record ID in the request URL.
- The attachment id given seems to be invalid
  Resolution: Specify a valid attachment ID in the request body.
MANDATORY_NOT_FOUNDHTTP 400
Required field not found
Resolution: You have not specified one or more of the mandatory keys in the input body. Specify all the mandatory keys. Refer to the Input JSON keys sections to know more.
INVALID_MODULEHTTP 400
The module name given seems to be invalid
Resolution: Specify a valid module api name in the request URL.
NOT_ALLOWEDHTTP 400
Schedule time should not be past time
Resolution: Specify a future time for the schedule_details key value.

Sample Response

Copied{
    "__email_drafts": [
        {
            "code": "SUCCESS",
            "details": {
                "id": "4f8efdcbaf23fd33c939217d4e14222d2b151e840926b794ac5cfa907b76bc12"
            },
            "message": "Draft created Successfully",
            "status": "success"
        }
    ]
}