Delete Records

Purpose

To delete entities or records from a module.

Request Details

Request URL

{api-domain}/crm/{version}/{module_api_name}?ids={record_id1,record_id2,..}

To delete a specific record:
{api-domain}/crm/{version}/{module_api_name}/{record_id}

Supported modules

Leads, Accounts, Contacts, Deals, Campaigns, Tasks, Cases, Events, Calls, Solutions, Products, Vendors, Price Books, Quotes, Sales Orders, Purchase Orders, Invoices, Custom, Appointments and Activities

Header

Authorization: Zoho-oauthtoken d92d4xxxxxxxxxxxxx15f52

Scope

scope=ZohoCRM.modules.ALL
(or)
scope=scope=ZohoCRM.modules.{module_name}.{operation_type}

Possible module names

leads, accounts, contacts, deals, campaigns, tasks, cases, events, calls, solutions, products, vendors, pricebooks, quotes, salesorders, purchaseorders, invoices, custom, and activities

Possible operation types

ALL - Full access to the record
DELETE - Delete records in the module

Parameters

  • idsstring, mandatory

    Specify the unique ID of the record that you want to delete.
    Possible values: Entity IDs separated by commas.
    For example: 410405000002264040, 410405000002264025.

  • wf_triggerboolean, optional

    Represents if the workflow rules are to be triggered upon record deletion. The default value is true.
    Possible values - true: triggers associated workflows; false: does not trigger associated workflows.

Note
  • A maximum of 100 records can be deleted per API call.

  • By default, all the workflows related to this API will get executed.

  • All the subforms related to this API will get deleted.

Sample Request

Copiedcurl "https://www.zohoapis.com/crm/v3/Leads?ids=410405000002264040,410405000002264025&wf_trigger=true"
-X DELETE
-H "Authorization: Zoho-oauthtoken 1000.8cb99dxxxxxxxxxxxxx9be93.9b8xxxxxxxxxxxxxxxf"
Copiedresponse = invokeurl
[
	url: "https://www.zohoapis.com/crm/v3/Leads?ids=410405000002264040,410405000002264025&wf_trigger=true"
	type: DELETE
	connection:"crm_oauth_connection"
];
info response;

Possible Errors

  • INVALID_DATAHTTP 202

    record not deleted
    Resolution: The record you are trying to delete has already been deleted. Specify a valid record ID. Refer Get Records API to get valid record IDs.

  • UNABLE_TO_PARSE_DATA_TYPEHTTP 400

    either the request body or parameters is in wrong format
    Resolution: The parameter values are in the wrong format. Specify valid record IDs in the correct format. Refer to endpoints section above.

  • INVALID_MODULEHTTP 400

    The module name given seems to be invalid
    Resolution: You have specified an invalid module name or there is no tab permission, or the module could have been removed from the available modules. Specify a valid module API name.

  • INVALID_MODULEHTTP 400

    The given module is not supported in API
    Resolution: The modules such as Documents and Projects are not supported in the current API. (This error will not be shown, once these modules are been supported). Specify a valid module API name.

  • INVALID_URL_PATTERNHTTP 404

    Please check if the URL trying to access is a correct one
    Resolution: The request URL specified is incorrect. Specify a valid request URL. Refer to request URL section above.

  • OAUTH_SCOPE_MISMATCHHTTP 401

    Unauthorized
    Resolution: Client does not have ZohoCRM.modules.{module_name}.DELETE. Create a new client with valid scope. Refer to scope section above.

  • NO_PERMISSIONHTTP 403

    Permission denied to delete
    Resolution: The user does not have permission to delete records. Contact your system administrator.

  • INTERNAL_ERRORHTTP 500

    Internal Server Error
    Resolution: Unexpected and unhandled exception in the server. Contact support team.

  • INVALID_REQUEST_METHODHTTP 400

    The http request method type is not a valid one
    Resolution: You have specified an invalid HTTP method to access the API URL. Specify a valid request method. Refer to endpoints section above.

  • AUTHORIZATION_FAILEDHTTP 400

    User does not have sufficient privilege to delete records
    Resolution: The user does not have the permission to delete records. Contact your system administrator.

  • REQUIRED_PARAM_MISSINGHTTP 400

    One of the expected parameter is missing
    Resolution: 'ids' parameter is missing in the request. Please specify the valid IDs of the records to be deleted. Refer to Get Records API to get valid record IDs.

  • RECORD_LOCKEDHTTP 400

    cannot delete record that is not approved yet
    Resolution: Please wait until the Zia image or the merge duplicates process is complete and try again.

  • NOT_APPROVEDHTTP 400

    cannot delete record that is not approved yet
    Resolution:

    • Case 1: If the record is in the rejected state due to Zia image validation, delete the failed image and, resubmit the record to Zia image validation.
    • Case 2: If the record is in Zia record approval, the system will not allow you to update the images of the record until the reviewer approves or rejects the record.

Sample Response

Copied{
    "data": [
       {
            "code": "SUCCESS",
            "details": {
                "id": "410405000002264040"
            },
            "message": "record deleted",
            "status": "success"
        },
       {
            "code": "SUCCESS",
            "details": {
                "id": "410405000002264025"
            },
            "message": "record deleted",
            "status": "success"
        }
    ]
}