Create Notes

Purpose

To add new notes.

Request Details

Request URL

{api-domain}/crm/{version}/Notes

To add notes for a specific record:
{api-domain}/crm/{version}/{module_api_name}/{record_id}/Notes

Supported modules

Leads, Accounts, Contacts, Deals, Campaigns, Tasks, Cases, Events, Calls, Solutions, Products, Vendors, Price Books, Quotes, Sales Orders, Purchase Orders, Invoices, Appointments, Services and Custom

Header

Authorization: Zoho-oauthtoken d92d4xxxxxxxxxxxxx15f52

Scope

scope=ZohoCRM.modules.ALL
(or)
scope=ZohoCRM.modules.{module_name}.{operation_type}
(and)
scope=ZohoCRM.modules.notes.{operation_type}

Possible module names

leads, accounts, contacts, deals, campaigns, tasks, events, calls, cases, events, calls, solutions, products, vendors, pricebooks, quotes, salesorders, purchaseorders, invoices, appointments, services and custom

Possible operation types

ALL - Full access to notes
WRITE - Edit note data
CREATE - Create note data

Sample Request

Copiedcurl "https://www.zohoapis.com/crm/v3/Leads/1000000145990/Notes"
-H "Authorization: Zoho-oauthtoken 1000.8cb99dxxxxxxxxxxxxx9be93.9b8xxxxxxxxxxxxxxxf"
-d "@newnote.json"
-X POST
Copiednote1 = Map();
note1.put("Note_Title", "Contacted");
note1.put("Note_Content", "Need to do further tracking");
note1.put("Parent_Id", "692969000000981055");
note1.put("se_module", "Leads");

dataList = List();
dataList.add(note1);

params = Map();
params.put("data", dataList);

response = invokeurl
[
	url :"https://www.zohoapis.com/crm/v3/Notes"
	type :POST
	parameters: params.toString()
	connection:"crm_oauth_connection"
];
info response;

In the request, "@newnote.json" contains the sample input data.

Request JSON Keys

  • Note_Titlestring, optional

    Specify the title of the note.

  • Note_Contentstring, mandatory

    Specify the content of the note.

  • Parent_Idstring, mandatory

    Specify the unique ID of the parent record. Refer to Get Records API to get valid record IDs.

  • se_modulestring, mandatory

    Specify the module API name of the parent module. Refer to Modules API to get valid module API names.

Note
  • You must use only Field API names in the input. You can obtain the field API names from Fields metadata API (the value for the key “api_name” for every field).

  • You can create a maximum of 100 notes per API call.

Sample Input

Copied{
    "data": [
       {
            "Note_Title": "Contacted",
            "Note_Content": "Need to do further tracking",
            "Parent_Id": "412963000001376069",
            "se_module": "Leads"
        }
    ]
}

In the input, specify the field API names of the Notes module along with the corresponding values.

Possible Errors

  • INVALID_MODULEHTTP 400

    The module name given seems to be invalid
    Resolution: You have specified an invalid module name or there is no tab permission, or the module could have been removed from the available modules. Specify a valid module API name.

  • INVALID_MODULEHTTP 400

    The given module is not supported in API
    Resolution: The modules such as Documents and Projects are not supported in the current API. (This error will not be shown, once these modules are been supported). Specify a valid module API name.

  • INVALID_URL_PATTERNHTTP 404

    Please check if the URL trying to access is a correct one
    Resolution: The request URL specified is incorrect. Specify a valid request URL. Refer to request URL section above.

  • OAUTH_SCOPE_MISMATCHHTTP 401

    Unauthorized
    Resolution: Client does not have ZohoCRM.modules.notes.CREATE scope. Create a new client with valid scope. Refer to scope section above.

  • NO_PERMISSIONHTTP 403

    Permission denied to add notes details
    Resolution: The user does not have permission to add notes data. Contact your system administrator.

  • INTERNAL_ERRORHTTP 500

    Internal Server Error
    Resolution: Unexpected and unhandled exception in Server. Contact support team.

  • INVALID_REQUEST_METHODHTTP 400

    The http request method type is not a valid one
    Resolution: You have specified an invalid HTTP method to access the API URL. Specify a valid request method. Refer to endpoints section above.

  • AUTHORIZATION_FAILEDHTTP 400

    User does not have sufficient privilege to add notes
    Resolution: The user does not have the permission to add notes data. Contact your system administrator.

  • INVALID_DATAHTTP 400

    the related id given seems to be invalid
    Resolution: You have specified an incorrect related record ID. Please specify a valid record ID. Refer to Get Related Records API to get valid record IDs.

  • MANDATORY_NOT_FOUNDHTTP 400

    required field not found
    Resolution: You have not specified one or more mandatory fields in the input. Refer to Fields Metadata API to know the mandatory fields.

Sample Response

Copied{
    "data": [
       {
            "message": "record added",
            "details": {
                "created_by": {
                    "id": "410888000000086001",
                    "name": "Patricia Boyle"
                },
                "id": "410888000000737002",
                "modified_by": {
                    "id": "410888000000086001",
                    "name": "Patricia Boyle"
                },
                "modified_time": "2016-09-16T12:15:13+05:30",
                "created_time": "2016-09-16T12:15:13+05:30"
            },
            "status": "success",
            "code": "SUCCESS"
        }
    ]
}