API Methods

The Version 1.0 Zoho CRM APIs were deprecated on Dec 31, 2018, and will reach their end-of-life(EOL) on Jan 31, 2020, for the Professional and above editions. The EOL for the Free and Standard/Starter editions is Jan 15, 2020. We strongly recommend you migrate to the new and improved API 2.0.

API Methods

Method NamePurpose
getMyRecords To retrieve data by the owner of the Authentication Token specified in the API request
getRecords To retrieve all users data specified in the API request
getRecordByIdTo retrieve individual records by record ID
getDeletedRecordIds To retrieve the list of IDs of deleted records from recycle bin
insertRecords  To insert records into the required Zoho CRM module
updateRecords To update or modify the records in Zoho CRM
getSearchRecordsByPDC To search the values based on pre-defined columns
deleteRecordsTo delete the selected records
convertLeadTo convert lead to potential, account and contact
getRelatedRecordsTo retrieve records related to a primary module
getFields To retrieve details of fields available in a module
updateRelatedRecords To update records related to another record
getUsers To retrieve the list of users in your organization
uploadFile To attach a file to a record
delink To disassociate the relationship between parent and child records
downloadFile To download a file attached to a record
deleteFile To delete a file attached to a record
uploadPhoto To add a photo to a contact or lead
downloadPhoto To download the photo of a contact or lead
deletePhoto To delete a photo of a contact or lead
getModules To retrieve all modules from Zoho CRM account
searchRecords To retrieve the records that match your search criteria


Before making API call, please make sure on how to use different URLs based on multiple data centres. Click here for more info.

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