Manage the end-to-end customer life cycle

Deliver thoughtful, meaningful experiences with our all-in-one CRM solution which connects your sales, marketing, and service teams on a single platform.

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CRM Software - Zoho Online CRM system

Unified CRM to handle each stage of the
customer relationship

Customer relationships are built and nurtured through the efforts of every customer facing team in your company. When your marketing, sales, and service teams are on the same page, your customers have seamless experiences with your brand. With our comprehensive -- and flexible -- CRM solution, you can unite your customer facing teams, promote positive experiences, and build lasting relationships.

SALES

Stay on top of your sales cycle

Pay attention to every lead, and execute your sales process to perfection. Get detailed analyses and reports on your sales numbers and predictions to improve your revenues.

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Close more deals, in less timeClose more deals, in less timeClose more deals, in less time
Close more deals, in less time
MARKETING

Execute marketing campaigns in style

Engage your prospects and customers and nurture them through efficient marketing campaigns. Measure their reach and impact, and ensure that you always stay relevant with your marketing.

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Build engaging marketing campaignsBuild engaging marketing campaignsBuild engaging marketing campaigns
Build engaging marketing campaigns
SERVICE

Provide top-notch service to your customers

Take a step closer to customer trust and loyalty with responsive, contextual service. Manage omnichannel, cross-functional service requests with ease, and promote agent productivity through a range of automation features.

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TicketsBe there for your customers when they need youBe there for your customers when they need youBe there for your customers when they need youBe there for your customers when they need you
Be there for your customers when they need you
ALL-IN-ONE CRM

Manage every aspect of the customer experience

Whether you need project management or social media scheduling, you can utilize a range of tools to improve customer-facing teams' efficiency, and engage your customers across various stages. Build in-depth, cross-functional charts and reports to analyze customer experience and business performance.

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Sales & Support DashboardAccount wise Won Deals vs TicketsAnalyze cross-functional impact on your business performanceAnalyze cross-functional impact on your business performanceAnalyze cross-functional impact on your business performance
Analyze cross-functional impact on your business performance

Build your CRM plan, your way

Every organization is unique in the setup of their sales, service, and marketing arms. We believe in giving you the flexibility to license your CRM as per your needs. You can license users separately for the sales, service, and marketing components, and still reap the benefits of a unified, collaborative platform. We also offer a comprehensive CX Suite plan which gives each CRM user access to all of functionalities of the product.

Learn more about Zoho CRM flexible pricing

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