Purolite Corporation is a global manufacturer of resins for ion exchange, catalyst, absorbents, and specialty applications; it focuses resources on the development and production of advanced resin technology. Purolite is a privately-owned company with offices in 40 countries and more than 1,000 employees. It was established in 1981 and its international headquarters are in Bala Cynwyd, Pennsylvania. Purolite is committed to sustainable business operations that use resources efficiently with minimal environmental impact; all as it continues to provide solutions that are innovative and reliable.
Purolite is has been a Zoho CRM customer since 2017, and is today a user of multiple Zoho products. The company realized immediate savings by retiring its legacy expense reporting program, SAP Concur, as well as avoiding the budgeted costs associated with a self-built solution. They also experienced productivity benefits, saving over 800 administrative hours per year by eliminating manual reporting. Additionally, the sales team experienced an average increase of 5-10% in productivity with a shortened sales cycle. This case study goes into an in-depth analysis on ROI and also expounds on the factual benefits of deploying Zoho over a period of years.
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