"Pillow Goddess" Manages Entire Sales Pipeline with Zoho CRM

Founded in 2004, Deborah Main Designs is an Austin-based design studio that specializes in one-of-a-kind couture pillows. Award-winning artist Deborah Main handcrafts each pillow with an array of fabulous new and vintage textiles and jewelry that fuse together history, fashion, and art.

Challenge

Deborah Main Designs worked with interior design clients, retailers, and customers from different parts of the world. Because they had to perform enormous followup tasks for them frequently, they were searching for a CRM solution to properly streamline their contacts and help automate these followup tasks.

Zoho CRM helped Deborah Main to effectively increase her sales.

Solution

Deborah Main said, "Zoho CRM's workflow rules and automation helped automatically update information the moment I enter it on an account. It also helped me create followup tasks so I don't miss out on any deals or opportunities. The Android app helps me conduct my business anytime, anywhere."

Results

Zoho CRM has remained invaluable for Deborah Main. It allows her to keep track of all correspondence as well as manage clients, throughout the sales process, from meeting someone to closing a sale, and following up with them to maintain their relationship." Zoho has everything I need in one place. I don't have to search for another CRM anymore." - Deborah Main, Founder, Deborah Main Designs"

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