Training for Administrators

The Zoho CRM Training Program for Administrators offers you a detailed walkthrough of what Zoho CRM is capable of, and how you can implement it effectively for your organization.

In this course, you will learn:

How you can bring all your interactions with your customers into one single platform. Send and receive emails, calls, and social media interactions inside Zoho CRM.

To Configure organizational settings, learn about data security, and understand how you can manage and share data to users based on their roles, hierarchy, and profiles inside Zoho CRM.

How to manage multiple business processes with custom layouts, and create custom modules, buttons, and fields.

How to automate tasks using workflows, and implement workflow rules to govern those processes.

Why a business requires a CRM to scale, and how Zoho CRM can supplement organization-wide growth.

How you can integrate Zoho CRM with tools and extensions that your business needs to grow.

How to manage sales territories, set sales targets, and manage sales performance.

Looking for online or onsite training?

Through both online and onsite training, we aim to offer a completely personalized training package tailored exclusively to meet the trainees' business requirements. You can choose to get trained online or have an expert instructor flown out to your organization to administer a training program custom-made for your business.



1. What are the modes through which I can be trained?
  • Classroom
  • Online
  • Onsite
2. What are the courses offered in this training program?
3. What is classroom training?
4. What is Onsite training?