Get trained by the experts, get smarter
Zoho CRM streamlines the day-to-day operations of thousands of businesses around the globe, every single day. Our instructor-led training programs are designed to help you get the most out of your subscription. Designing pristine software is only part of our job—helping you master it is the other.
Whether you're new to CRM software and are testing the waters with Zoho, or you're a veteran who's looking for the best possible experience—we've got you covered. We provide a range of training programs that cater to diverse roles and responsibilities.
For admins who are responsible for the setup, configuration, and maintenance of their organization’s CRM software.
For developers looking to customize and extend the capabilities of the Zoho CRM platform.
For sales reps who are interested in practical training for using Zoho CRM to manage their day-to-day sales activities.
For sales managers and team leads who oversee, guide, and support salespeople.
Virtual Classroom Schedule
We're bringing the classroom experience to you, wherever you are. The Zoho CRM Virtual Classroom training will feature instructor-led sessions online, where you can see and interact with our expert trainers, remotely. Select a schedule that is most convenient for you.
Looking for Online training?
Through online training, we aim to offer a completely personalized training package tailored exclusively to meet the trainees' business requirements. The online training program will be custom-made for your business.REGISTER NOW
We host classroom training programs year-round in major cities across the world. See where we're headed.
Meet your trainers
Global Head- Customer Success
Dhinesh has over 20 years of experience in pre-sales, consulting, and customer service. He's an automobile enthusiast, who loves to drive cars. Dhinesh always has a smile on his face, and enjoys working with both his clients and colleagues.
Assistant Manager- Zoho Training
Known for his quality of customer service and love for problem solving, Ganesh has over 9 years of experience working with Zoho CRM, and has always been a first point of contact in training and knowledge transfer. He enjoys interacting with customers as much as he enjoys playing volleyball.
Lead- Zoho Training
With strong experience in teaching, Sampath adds great value when it comes to training customers. He is constantly dabbling with new ideas and scenarios, while making sure he explains the most intricate of features in a simple way. He unwinds after a long day of training by playing tunes on his saxophone.
Lead- User Education
Vaagdevi is a part of the Zoho CRM User Education team. Her background in content writing and instructional design coupled with a keen interest for CRM that she developed over 5 years with Zoho make her an ideal fit to design the curriculum and courses for the Zoho CRM training program. She enjoys singing, writing and travelling.
Lead- Zoho Training
With over 8 years of experience, Sandeep has a real passion for training. According to him, good training is not just about teaching customers about features—it's about helping them figure out how to effectively use Zoho CRM as a solution to business challenges.
Zoho CRM - Partner Training
Sandeep always believes in delivering knowledge in the simplest way possible. He loves problem solving and enjoys giving solutions to Zoho customers. Not just CRM, he also has mastery in multiple Zoho applications, their APIs and functions.
He sincerely believes that work should be driven by passion and a sense of purpose. His background includes support and training experience with CRM and other Zoho applications. His approach to training has granted him great acclaim and feedback as one of the most interactive trainers.
Juliet, an ever-smiling enthusiastic trainer, has over 20+ years of proven experience. She's proficient in delivering online training and administering the certification process. She's well known for the connection she establishes with the trainees.
I liked that the trainer had a test environment for us and that he had us do exercises in class. He asked us questions that made us stop and think about what we knew.
Very thorough coverage of all features in Zoho CRM. Great material to take home.
Very comprehensive. Covered all of the topics that I was interested in. The teacher was very personable and well-informed.
From visiting a new city, entering a new workplace, or learning new software, new experiences are certainly exciting, but can be equally puzzling. If you’ve just purchased Zoho CRM and are wondering “what's next?” this training program is for you.
The Zoho CRM Training Program is designed to offer our customers a dedicated platform to learn directly from specialists on how to leverage Zoho CRM to the fullest extent. The courses in this program cater to different sets of users categorized based on their role within an organization: sales representatives, sales managers, developers, and CRM administrators.
All courses are structured, led by dedicated trainers, and are designed for quality, hands-on learning. By the end of the training course, you will be equipped with the knowledge and tools needed to implement all of the capabilities of Zoho CRM for your organization.
We encourage you to consider attending this program so that the fog clears. We want you to feel confident in the investment you’ve made in a system that addresses the sales and marketing challenges within your company.
Note: Classroom training follows a specific course outline and will not be personalized.