The complete customer experience platform built for small businesses
Bring marketing, sales, and customer support together on one easy-to-use platform. Zoho CRM Plus Starter is designed for small teams to get started quickly, work smarter, without contracts, lock-ins, or hidden costs. Everything you need to deliver great customer experiences, with a simple, transparent pricing.
Why choose CRM Plus Starter?
What’s included in the Starter plan
Standard
- Leads
- Sales Forecasting
- SalesSignals
- Zia scoring
- Price Books
- Sales Orders
Standard
- E-mail tickets
- Help Center
- Feedback Widget
- Instant Messaging
- Telephony
- Sentiment Analysis
Standard
- Drag-and-drop template editor
- Unlimited emails
- A/B testing
- RSS campaigns
- Marketing calendar
- Segmentation
Standard
- Livestream
- Custom Scheduling
- Image Editor
- Bulk Scheduler
- RSS Feeds
- Connections Dashboard
Standard
- Unlmited Surveys
- 12000 responses/year
- Easy Drag & Drop creation
- 250+ Templates
- Response preferences
- In-mail Surveys
Standard
- Gantt charts
- Workload Report
- Task management
- Timesheet approval
- Business Hours
- Web to Issue Form
Standard
- In-chat audio call
- Chat routing rules
- Chat transfer
- Chat queue
- Group chat
- Chat history
Standard
- 80+ Visualization Options
- Prebuilt Reports
- Workspaces
- Conversational Analytics
- Ask Zia AI Agent
- Predictive Analytics
Easy onboarding
CRM Plus is easy to get started from day one because of its easy-to-use interface. Our implementation time is 50 percent lower than the industry average. We have a strong partner network across 200+ countries that can help you with setting up your system just for you.
Best-in-class support
Apart from our wide range of self-service resources—like help documents, videos, tutorials, and webinars—we offer free technical support eight hours per workday, as well as Premium and Enterprise support tiers that make our experts available 24/5 and 24/7, respectively.
A price like no other
Zoho CRM Plus is a great value; you get the highest editions of all the services at one affordable price. We can only offer such a price because CRM Plus is a pre-integrated offering, which amounts to low overall total cost of ownership.
Have questions about CRM Plus Starter? Speak to our team.
1800 103 1123CRM Plus Starter FAQs
Can I try Zoho CRM Plus Starter for free?
Yes. You can get started with Zoho CRM Plus Starter without any commitment. Explore the platform, experience the core features, and upgrade whenever you’re ready.
Can my billing be adjusted if I upgrade in the middle of a billing cycle?
Yes. If you upgrade mid-cycle:
- The unused value of your current Starter plan is credited.
- The pro-rated cost of the new plan or upgraded apps is calculated.
- You pay only the difference for the remaining billing period.
Can my data or configurations be affected when I upgrade?
No. When you upgrade:
- All data, customizations, automations, and configurations remain intact.
- There is no data loss or reset.
Can my data be affected if I downgrade?
No. When you downgrade:
- Features and configurations tied to higher editions are deactivated.
- All other data and standard settings remain safe and accessible
Can I move back to CRM Plus Starter after upgrading?
Yes, as long as none of your apps require higher editions. If any app remains on a higher edition, you won’t be able to switch back to Starter.
Can I upgrade during the 30-day free trial?
Yes. During the 30-day free trial, you can:
- Explore CRM Plus Starter
- Upgrade to CRM Flex or CRM Plus Enterprise at any time Billing begins only after the trial ends.


