Sell smarter.

From lead generation to customer retention, stay on top of every stage of your customer lifecycle. With Zoho CRM Plus you can keep track of your sales follow-ups, spot opportunities, increase win rates, and grow your business.

Sales force automation.

Provide your sales team with sophisticated sales management functions like lead generation and qualification, sales pipeline analysis, sales stage and probability analysis. With a plethora of sales force automation modules you can forecast sales, track all business opportunities, identify bottlenecks in the sales process, and utilize customer data for future cross-selling / upselling opportunities.

Marketing Automation.

Use campaign management, email marketing, and web forms to effectively plan marketing expenditures and improve the quality of your lead generation process. In addition, campaign management integrated with leads and opportunities modules helps your organization measure campaign performance and effectiveness.

Granular administrative roles.

Managing the complexities of security administration is one of the growing concerns in any enterprise, especially those with large networks. Zoho CRM Plus incorporates a role-based access control system based on the hierarchy of roles in your office setup. Create profiles, assign roles, and organize users into groups to ensure every user only has access to data he/she is supposed to.