What is
CRM Software? Definition

CRM stands for Customer Relationship Management. CRM Software is designed to help businesses offer an impeccable customer experience, from the first prospect interaction to deal closure and beyond.

Implementing a CRM system lets your customer facing teams (sales, customer service and marketing) — store customer and prospect information, identify and manage sales opportunities, make accurate forecasts, simplify customer service operations, manage marketing campaigns, and harness in-depth CRM analytics to help you make smarter business decisions.


What our Customers Say

Customization within Zoho CRM was flexible and helped us get a CRM system of our own. We used Zoho CRM for both B2B and B2C sales processes. Automation helped us to keep track of everyday happenings and increased our ROI.

Zoho CRM is essentially the brain of our company. It holds all of our memory. The operating system is very strong and has allowed us to grow very easily. My executives can generate workflow loads and custom functions themselves. It's incredibly useful for us; we can accomplish new initiatives quickly.

We can accurately track the entirety of a customer's journey and manage our solar installation projects from start to finish. Zoho CRM provides the tools to create the methodology and culture to accomplish our goals. I think we can attribute our growth to tracking our sales pipeline in Zoho.

Jon CarderCo-Founder, Mogl
Arian De Maupeou, Co-Founder, Selectra
Fred Greenhalgh,Digital Marketing Manager, Revision Energy

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