Gloo International concentrates first on understanding our client's people and their business processes before the technology. We are clear communicators with exceptional attention to detail and that helps us help our clients get the most out of their Zoho system with best practices. Gloo focuses exclusively on the Zoho suite of applications. Lorin Bourassa has 10 years of direct CRM experience (including Pivotal, Maximizer and Gloo), many roles in those companies including tech support, account management and sales plus current consultant role at Gloo. Also have experience in business intelligence software.
"Lorin, I want to reiterate how much I appreciate all you have done (and have continued to do) for our company. You went way beyond what you had promised in your proposal. The Zoho CRM training sessions you did for us were clear, practical and customized and the extras (quiz, videos and game) were just the icing on the cake! It was a pleasure working with you" - Sheryl Kay, Inside Sales Manager, iN2L
"We have been thoroughly impressed with Lorin's professionalism, dedication and excellence. He helped design, set-up, configure, train and support us on our Zoho CRM database on time and on budget. We appreciated the way he worked patiently with our staff to train them and configure the software to meet our business requirements." - Tim Williams, Executive Director, LIFE Recovery Association