Lorin Bourassa


(778) 728-1001

About Gloo CRM

Gloo is a long-time Zoho CRM Certified Consultant with a team of experienced experts to meet all your needs for Zoho customization, development, training and support. Our team of top consultants brings years of experience to the table. We have the technical understanding of Zoho’s full suite of products, as well as years of CRM, business analysis, consulting, sales, account management, marketing, customer support and development experience. We'll ensure your CRM is planned well and implementation is a success. We're also experts in email marketing leveraging the powerful integration of Zoho CRM and Zoho Campaigns. We even have both a bookkeeper and an accountant that know the Zoho Finance Suite! This gives us the ability to analyze all your business needs and build a Zoho system optimized for your company.

PROFESSIONAL SERVICES: Gloo offers expert services combining business analysis and best practices with extensive experience migrating data to, implementing, configuring and integrating Zoho systems. We’ll also help you maintain clean data to ensure accurate reports.

TRAINING: Have you thought to yourself, “The training we received during our implementation was good but our new reps could use training and our existing reps could probably use a refresher”? Whether you choose train-the-trainer or end-user training or some combination of the above, our Premium Training services are tailored to your business needs and Zoho system.

SUPPORT: “I know I can call Zoho Support on my own but it’s easier and faster to have one point of contact and so I’ll just let Gloo do it for me”. Get fast, expert answers to how-to questions, help with technical issues and even product demonstrations of the many Zoho business applications available to you.

DEVELOPMENT: “We could really use that feature we’ve been talking about but can’t seem to find in our system. Maybe Gloo can develop that for us”. Go beyond an out-of-the-box implementation and maximize your Zoho system’s full potential by allowing our developers to apply their experience and extend the functionality of it or integrate it with third-party applications.

    Address : 8232 120th St. Suite 116 Surrey, BC V3W 3N4 Canada
    CRM Experience : 20 Years
    Solutions : Gloo's team of experienced consultants has a broad range of industry experience including manufacturing, distribution, professional services and information technology. We'll take you through our 5-step process of evaluation, discovery, implementation, review and continue to service you with our client success program. Our solutions focus on lead generation, lead tracking, sales funnel management, sales pipeline management, email marketing and post-sale processes.
    Services : CRM Consulting, Email Marketing and Campaign Services, Data Migration, System Setup and Configuration, Report Design, and Training. We support the entire Zoho Suite of products but our focus is largely on these 8 applications: Zoho CRM, Zoho Campaigns, Zoho Survey, Zoho Desk, Zoho Projects, Zoho SalesIQ, Zoho Reports, Zoho Finance Suite and Zoho Creator.

    Customer Testimonials

    Gloo’s configuration, training and support of Zoho CRM, Zoho Campaigns and the integration between the two applications has helped streamline our email marketing campaigns to be very efficient.



    The Gloo team’s support and development has been invaluable to help our team get over some of the more complex areas of Zoho.