Gartner Magic Quadrant - Visionary in Sales Force Automation

Gartner named Zoho a Visionary in its 2022 Magic Quadrant for Sales Force Automation. Zoho CRM has been a consistent part of this Gartner MQ for several years, which we believe is thanks to the robust feature set, exceptional customer experience, and wide market presence. Get a complimentary copy of the report to see what Gartner has to say about us.

Nucleus Research - Leader, CRM Technology Value Matrix

Nucleus Research has identified Zoho as a leader in its 2021 CRM Technology Value Matrix, providing both high functionality and usability to its customers. Their research includes in-depth interviews with end users, vendor surveys, and ROI assessments in real-time environments.

PCMag - Winner, Customer Choice & Editor's Choice

In 2019, PCMag surveyed their readers about their experiences with CRMs, and the results were impressive. Zoho CRM topped the list on several categories, and was found to be the only vendor with a positive NPS score.

Zoho CRM has received the Editors' Choice award for Best CRM Software for four years in a row - from 2019 to 2022.

Capterra - Top Performer in CRM Software Category

In 2021, Capterra crowned as the top performer in several categories, including CRM Software, Sales Force Automation Software, Lead Management Software, and more. Zoho CRM featured in over 18 different categories, reaffirming the breadth of functionality and capabilities offered by us for businesses of all kinds.