Advanced analytics for every aspect of your business

When you use different apps to store your data, it is vital that they can talk to one another. If they don't communicate, your data winds up in silos, and it is virtually impossible to get a complete view of your business. With Advanced CRM Analytics powered by Zoho Analytics, you can integrate your data and gain better business insights.

CRM Software benefits | Zoho CRM

Here's how we can help you

  • Create dashboards and reports with an intuitive drag-and-drop interface
  • Drill deeper into your sales data with a single click
  • Share your dashboards with your teams and keep them well-informed to take business decisions

Integrated data, better insights

Zoho Analytics lets you pull information from databases, files, third-party business applications, and multiple Zoho apps. By connecting Analytics to your CRM, you can perform cross-functional analysis to learn more about your business. Compare statistics from marketing campaigns with sales reports and find out which customers are the most valuable, and which leads need more nurturing.

Pull information from multiple Zoho apps

Perform extensive arithmetic calculations

Pre-built arithmetic and statistical functions in Advanced CRM Analytics can help you see the key performance metrics that matter. You can also define your own formulae to meet specific reporting needs.

Use arithmetic and statistical functions to calculate key metrics

Personalized reports and dashboards

Create reports with charts, pivot tables, and tabular view components. Drag and drop images, formatted text, KPI widgets, and other web components into the flexible layout. Combine multiple reports and build an individualized dashboard.

Use multiple components in reports and dashboards

Drill down to the core of your data

Dig deeper into your reports with just a mouse-over. Click on a single data point to see the finer details in a comprehensive spreadsheet layout.

Dig deeper into your dashboards with a single click

Share reports and make informed decisions

Share reports with individuals and groups at different permission levels. Let sales reps see their own performance charts, while giving your sales head the ability to see all the data about a territory. You can also embed static or interactive live reports in your intranet. Any change in the data will be reflected in the published report.

Share dashboards with your team