Add a Zoho Desk field to a form
- Open the form builder.
- Add an integration field to the form. (Refer to this page to see how to add a field to a form)
- Select Zoho Desk in the drop-down next to Service.
- Select the required Portal, Department, Module and Field, then click DONE.
Once you add a Zoho Desk field, the selected module and field will appear in the Field Properties -> Appearance
section, displayed on the right. You will be able to change the Field
to any of the available fields in the selected Zoho Desk module.