Add a Zoho Desk field to a form

Add a Zoho Desk field to a form

  1. Open the form builder.
  2. Add an integration field to the form. (Refer to this page to see how to add a field to a form)
  3. Select Zoho Desk in the drop-down next to Service.
  4. Select the required Portal, Department, Module and Field, then click DONE.

Once you add a Zoho Desk field, the selected module and field will appear in the Field Properties -> Appearance section, displayed on the right. You will be able to change the Field to any of the available fields in the selected Zoho Desk module.

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