Mission Possible

In this ebook, we share the story of a custom bicycle manufacturer who went paperless with custom apps built on Zoho Creator. This is a tale of digital transformation which led to an astounding 500% increase in their overall productivity.

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Results

  • Zero errors

    Automation reduced assembly-related error margins to zero.

  • More in less time

    Increased job efficiency with more than 20 work hours saved every week.

  • Efficient spending

    Reduction in manual errors, leading to increase in effective resource utilization.

"I now feel like we have the tools to address any problem we come up against. Our only limit is our imagination."

Ryan Moskal,
Operations Manager

A journey from paper to digital

Founded in 2008, Mission Bicycle Company is a bicycle manufacturer based in San Francisco. Specializing in single speed bikes, though they also offer geared options, every cycle they build is made to order and customized according to their customer's choices, from the wheels to the pedals, and even the straps. To keep track of all this information, they used a "build sheet" — a sheet of paper on which they noted specifics of each bicycle. The major pain point with build sheets was the increasing number of errors in order details, resulting in cancellation or redesign.

That's when the team started evaluating alternatives and chose Zoho Creator — a robust low-code app development platform. They have since digitized their value chain by building dedicated applications for sales, production, vendor management, and bookkeeping.

The solution that worked

With Zoho Creator, Mission Bicycle was able to build feature-rich applications that allowed them to

  • Simplify order-taking and order management.
  • Streamline data handling throughout the value chain.
  • Stay informed about stock levels and receive notifications when they needed to restock.
  • Automate their after-sales follow-up process.

Learn how Mission Bicycle digitized their value chain

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