Delivering effective health care solutions for the aged community

Based out of Sydney, Australia, Bailey Consulting & Training (BCT) is a consulting firm which services organizations in the aged and community care sector. Sometime back, BCT recognized the need for a purpose-built platform which would assist healthcare providers in efficiently managing their database, and conduct analysis of their data to uncover trends. They, along with Zoho Premium Partners OscilloSoft and Customer Consulting Group (CCG), developed a platform named CIDA (Continuous Improvement Data Analysis), using Zoho Creator. Read how CIDA helped BCT transform healthcare solutions for the aged community sector.

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Key benefits:

  • Streamlining the app structure

  • Enhancing user interface

  • Building a multidevice experience

  • Improving decision-making with thorough analytics

  • Creating separate spaces for admins and customers

"We needed a tool that would enable us to quickly develop a custom application based on our unique workflows. We found what we were looking for in Zoho Creator. Using Creator, we developed CIDA, a platform for aged care providers which helps them collect and analyze data with ease."

Katrina Bailey,
Director, BCT.

BCT’s journey in transforming the aged healthcare industry

BCT has worked with companies in the aged and community care industry for over 20 years. Over time they realized that providers with the best patient outcomes always pushed to improve their services, and made sure that their patients are well looked after.

That said, keeping up (and complying) with technology and regulatory trends, while ensuring positive patient outcomes, is a tough task for care providers. This is where BCT steps in.

BCT recognized the need for a custom tool which would assist care providers in efficiently managing their database, and conducting thorough analysis of their data to uncover trends. Thus, they developed a tool named CIDA (Continuous Improvement Data Analysis), using Zoho Creator.

CIDA is a platform designed to provide aged care providers with effective data input, analysis, and continuous improvement planning. CIDA essentially digitized many traditional methods being used by these organizations.

Traditionally, care providers collect data using paper based sheets or spreadsheet software. While this served them well in the initial stages, as they grew, they felt they would benefit from having a searchable database where they would store patient information. CIDA leveraged Zoho Creator’s features, such as forms and pages, to digitize the data collection process—which allows staff to collect data wherever and whenever.

CIDA enabled care providers to see correlations between different data points, such as increases in certain ailments due to the age of patients, among other other things. These insights allowed them to provide improved care to their consumers.

Check out our ebook to see how BCT used Zoho Creator to develop the CIDA platform

Download the ebook