From call duration to conversation history, this call log management software has it all covered
Add and maintain records for every call
Sales reps can quickly enter and update crucial information, such as call start and end times, the type and purpose of calls, and customer details. They can view their own logs as well as their team's.
Get stats at a glance
Assess customer call patterns from weekly and monthly reports. Gauge customer sensibilities by getting the numbers on inbound and outbound calls. Evaluate individual sales reps' performance with team reports.
Ease your team's workload
Analyze where the call traffic is greatest from reports and assign sales reps accordingly. The customer and sales rep databases are seamlessly integrated and make mapping easier, so you can ensure the load is evenly distributed, and no sales rep feels overburdened.
Assess call quality
Gauge customer interaction with stats on call quality and duration. Schedule follow-ups for calls and set reminders to be sent to customers and sales reps whenever necessary. Record crucial information from the call right in this call log tracking app for later use.
Sales call log monitoring software with flexibility at its core
Our call log tracking and management software is fully customizable, right out of the box. The drag-and-drop form builder, with guided scripting feature, allows you to add new functionality to your apps quickly. You can add modules to suit business requirements and implement changes driven by user feedback.
To accompany every app you build on a computer, there's a fully optimized native one waiting for you on your smartphone. Enjoy all of your call log tracking app's features, from any location, on any device. You get limitless business functionality at your fingertips, all on the go.
Zoho Creator offers a wide range of prebuilt integrations, such as Workspace, Zapier, and Salesforce, making it easy for you to integrate your call log management app with them. You can also integrate with online payment systems like PayPal, or inventory management software like SalesBinder, using APIs.