How Scopic Software executes contracts within hours with Zoho Contracts
As Scopic Software continued to scale, managing contracts became increasingly challenging. To support this growth and ensure long-term compliance, Scopic Software looked to centralize and manage all of their contracts in one place. Read on to see how the company streamlined contract management and improved compliance with Zoho Contracts.
About the company
Scopic Software is a US-based software company founded in Massachusetts in 2006 by Timothy Burr. It’s a fully remote company with a global presence. The company provides custom software development and digital marketing solutions to companies worldwide.
The challenges
Need for a more streamlined contracting process
Until 2023, Scopic Software managed contracts using a combination of digital signature tools and online Word documents. Drafts were shared across teams for feedback, with input consolidated manually before moving to the signing stage. While this process was effective at a smaller scale, it became increasingly time-consuming as contract volumes grew—requiring extensive coordination among multiple stakeholders for each agreement. It became clear that a more streamlined, scalable solution was needed to support operational efficiency and collaboration.
Difficulty in tracking contracts and templates
As a global company working with clients across multiple regions, Scopic Software needs to maintain various versions of key agreements to accommodate different legal and business requirements. Over time, this led to the duplication of templates and made it harder to manage them efficiently. Without a centralized storage and tracking system, quickly locating specific contracts or understanding their current status became increasingly challenging for Basak and her team.
Keeping up with compliance measures
While Scopic Software was already using a legally binding e-signature tool, they wanted the company’s contract management process to mature with long-term compliance in mind. They realized this would require a central system to house all contracts, with structured access, better visibility, and stronger control. A more unified platform would support consistent governance and make it easier to adapt to changing regulatory requirements.
“Before 2023, our contract management process relied on a combination of tools—Word documents, emails, and e-signature platforms—which, while functional, lacked the cohesion and efficiency we were aiming for. Without a centralized system, tracking contract status and ensuring smooth collaboration took more effort than ideal. We were looking for a solution that could bring everything together, enhance visibility, and strengthen data security—Zoho Contracts delivered that."
The solution
A unified CLM tool
With Zoho Contracts, contract drafting, signing, and post execution all happen within a single tool, streamlining Scopic Software's contract management process. The tool also makes it easy to collaborate with stakeholders. This has significantly helped decrease the company’s contract turnaround times, with some contracts being executed within hours.
Contract templatization and clause library
Basak and her team have leveraged Zoho Contracts’ clause library and templatization features to streamline and strengthen their contract creation process. They configured standardized contract templates and populated the clause library with approved standard clauses, along with alternative clause options tailored to different business scenarios. This centralized and structured approach ensures consistency, accelerates contract drafting, and helps eliminate human error.
Enhanced visibility and compliance
Basak sees Zoho Contracts as a holistic tool built with privacy and compliance in mind. With Scopic Software managing their end-to-end contract management in one place, they now have improved visibility and control over their contracting process. Features like approval workflows, user logs and activity tracking, and data protection settings help reinforce compliance across the board.
"Zoho Contracts has transformed our contract management! The entire contract lifecycle is now managed seamlessly within one platform. This has drastically cut our contract turnaround times, with some contracts even being executed in hours. The templatization and clause library are game-changers, eliminating multiple template versions and saving immense time. I also feel much more secure with enhanced visibility and data protection. Zoho Contracts has streamlined our entire process."
Benefits and ROI
The most significant benefit for Scopic Software after adoption of Zoho Contracts is the significant improvement in its contract cycle times. Contract execution times dropped significantly. The centralized repository has given the company clearer oversight and easier access to contracts, facilitating faster decision-making. By standardizing templates and leveraging alternative clauses for different scenarios, the team has streamlined contract creation, reduced manual work, and improved overall efficiency.
Looking forward
Scopic Software has streamlined every aspect of their contract management (except negotiation) with Zoho Contracts. This is mainly because of counterparties’ hesitation to negotiate online. Basak’s next goal is to improve the adoption of negotiation using Zoho Contracts. This will further streamline the process for the company and provide for a faster, more seamless contracting experience.