- How community management software helps community networks to
- We have everything you need to build a thriving community
- What makes Zoho CommunitySpaces a powerful community management software?
- Who is CommunitySpaces for?
- How does community management software work?
How community management software helps community networks to
Unite your members in a centralized hub
Build secure, branded spaces where members can connect, share insights, and come together to form a thriving community.
Drive meaningful engagement
Keep your community active with discussion forums, polls, events, and gamification tools.
Turn passion into profit
Offer premium memberships, exclusive content, or paid events to generate revenue and add value for your members.
We have everything you need to build a thriving community.
Customizable community
Customize your online community experience with complete branding capabilities, including custom domains and personalized layouts that reflect your brand's identity. Keep conversations organized and accessible to ensure seamless navigation that aligns with your community’s needs.
Engagement tools
Keep your community active through discussion spaces, gather valuable feedback from members through polls and questions, and bring people together by organizing virtual or in-person events.
Analytics and insights
Monitor your community with analytics that track engagement metrics and member activity. Use this data to refine your strategy and ensure the growth of your community.
Secure and scalable
Your community is well-protected with enterprise-grade security, data privacy controls, and scalable infrastructure that grows with the needs of your community.
User management
Assign roles to people in your community with specific permissions and responsibilities. You can enable dynamic memberships by automatically adding users to relevant spaces based on predefined criteria, ensuring a well-structured and secure experience.
Moderation
With content moderation, you can maintain a safe and respectful environment. By allowing moderators to review and approve posts before they’re published in their respective spaces, you can ensure quality across your community.
What makes Zoho CommunitySpaces a powerful community management software?
Spaces with built-in monetization
Launch public, private, restricted, or paid spaces (gated content or exclusive workshops, for example) in one click, without any third-party tools.
Scalable resources
From 100GB to 2TB attachment storage and 1K–10K+ members, our plans grow with your community.
Zero transaction fees
Keep 100% of revenue from paid subscriptions without any platform cuts on member payments.
Enterprise-grade security
Protect member data with advanced security measures backed by Zoho’s compliance standards.
Who is CommunitySpaces for?
- Businesses: Build customer or partner communities for support, feedback, and advocacy.
- Professional associations and non-profits: Engage members, share updates, and drive active participation.
- Interest-based groups: Bring together like-minded people to share ideas and form connections around shared passions.
- Educational institutions: Connect students, alumni, and faculty in one space.
- Creators and influencers: Build loyal follower communities, offer exclusive content, and engage your audience.
How does community management software work?
What is a community management software?
Community management software helps organizations and individuals build and scale digital communities. This is through centralized platforms for discussions, content sharing, event coordination, member engagement, and more. It transforms fragmented interactions into structured hubs where users can form connections based on shared interests.
Who needs a community management software?
Community management software is essential for businesses, creators, educators, non-profits, associations, interest-based groups, and more. Customer-centric brands, creator-led ventures, and non-profits can all benefit from this software owing to their need to centralize engagement, monetize expertise through paid communities, and organize members without relying on fragmented social platforms.
What are the key features of a community management software?
Custom branding: Tailor layouts, colors, and domains to reflect your brand identity.
Multi-format engagement: Create polls, forums, events, and share other multimedia.
Access control: Flexible space types (public, private, restricted, paid) have role-based permissions.
Monetization options: Create revenue opportunities with premium memberships, exclusive content, and paid events.
Moderation and analytics: Manage your content and members, and track engagement metrics.
Security and scalability: Ensure data privacy with enterprise-grade security and infrastructure that scales with your needs.
What are the benefits of adopting community management software?
- Strengthen brand loyalty: Unified spaces can strengthen loyalty and turn users into advocates.
- Drive revenue: Paid subscriptions for premium content can generate recurring income.
- Boost retention: Active communities can maintain higher member retention through gamification and personalized interactions.
- Enhance support: Peer-to-peer troubleshooting and knowledge bases can help reduce the support personnel’s workload.
How do you choose the best community management software?
- Scalability: Supports user growth from 100 to 10,000 without any loss to performance or function.
- Mobile accessibility: iOS/Android apps facilitate on-the-go engagement.
- Security compliance: Adherence to global standards like GDPR, ISO 27001, and SOC 2 ensures data privacy and the protection of members' sensitive information.
- Monetization options: Boost revenue with memberships, subscriptions, or paywalls.
- User onboarding and experience: The intuitive interface and guided setup ensure an easy learning curve for both admins and community members.
- Community engagement: Tools like gamification, member tagging, or recognition systems encourage active participation from members.
- Support and resources: Enjoy reliable customer support and guiding resources for best practices.