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How do I set up 301 redirects when a product URL or page is changed?

A 301 redirect permanently forwards users from an old URL to a new one, passing the full SEO ranking power of the old page to the redirected page. To set one up in Zoho Commerce:

  • Go to Settings > Online Store > SEO and navigate to the 301 Redirect tab.
  • Click + Add 301 Redirect.
  • In the Add Redirect dialog:
    • Enter the Request URL — the old URL path you want to redirect from (e.g., /request-url.html).
    • Select the Destination Type from the dropdown - Pages/Files, Products, Categories, or Collections.
    • Select the Destination - the specific page, product, category, or collection to redirect to.
  • Click Save.