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How do I send email notifications from a custom email address?

You can configure your store to send emails from your own domain.

  • Go to Settings > Customizations > Email Notifications > Sender Email Preferences and click + New Sender.
  • Add your name and email address, then verify it via the verification email sent to that address.
  • To ensure emails reach the inbox and are not flagged as spam, authenticate your domain by clicking Authenticate Now next to your domain.
  • Update the DKIM records (Host Name and Value) in your domain provider’s DNS settings.
  • Once authenticated, your custom email address can be used for sending transactional notifications.