How do customers redeem loyalty points at checkout?

Explore with AI

• Open in ChatGPT (opens in new tab)
• Open in Claude (opens in new tab)
• Copy Markdown
• View as Markdown (opens in new tab)

Customers can redeem their points during checkout by selecting Apply loyalty points.

For this option to be available:

• The customer must be associated with a loyalty program in their profile.
• The transaction date must be on or before the Redemption End Date.
• The customer must meet the Minimum Loyalty Points Required for Redemption.

When loyalty points are applied to an order, customers can complete the purchase using online payment methods only.