## Zoho Commerce Help Documentation Index

Access the complete documentation index at:
https://www.zoho.com/commerce/kb/llms.txt

Use this file to discover all available documentation pages before proceeding.

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# Does Zoho Commerce include a built-in abandoned cart recovery feature?

Yes. Zoho Commerce automatically sends a reminder email to customers who added items to their cart but did not complete checkout. You can track the status of these emails in the **Carts** section.

To view abandoned carts, go to **Sales** > **Carts** and click the **Abandoned** tab. Each entry shows the customer name, subtotal, item count, cart modified time, and the **Reminder Email** status — either **Sent** or **Not Sent**.