## Zoho Commerce Help Documentation Index

Access the complete documentation index at:
https://www.zoho.com/commerce/kb/llms.txt

Use this file to discover all available documentation pages before proceeding.

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# How soon after cart abandonment is the follow-up email sent to the customer?

Abandoned cart follow-up emails are sent only between 9:00 AM and 10:00 PM.

If a cart is abandoned during that window, the follow-up email is triggered on the following day within the configured time window.