Sales
- Is it possible to accept international orders?
- What do I do when I get an order?
- Can invoicing be automated in Zoho Books for orders that came via Zoho Commerce?
- If a buyer has a GST number, can we generate an invoice with it?
- How do I recover the details for an order that wasn’t captured in Zoho Commerce despite the payment being received through the payment gateway?
- Is it possible to add notes for each order?
- How do we deliver invoices to users?
Abandoned Carts
- Does Zoho Commerce include a built-in abandoned cart recovery feature?
- How soon after cart abandonment is the follow-up email sent to the customer?
- How do I customize the content and design of the abandoned cart email?
- How do I set up a sequence of reminder emails for abandoned carts?
- How do I include a discount or coupon in the abandoned cart email to encourage customers to complete their purchase?
- How do I track the number of sales recovered through abandoned cart emails?