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Are item recommendations based on browsing history, purchase history, or both?
It depends on the recommendation mode you choose under Select Recommendation Preference:
- Manual: Not behavior-based. You hand-pick the items shown on the item details page.
- Rule: Based on criteria you define in the Item Recommendations.
- Automatic: Zia suggests items automatically based on your product data and customer behavior.
Recommendations can therefore reflect purchase behavior, browsing/customer behavior, both, or none, depending on the selected mode (or mode combination).