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How do I moderate reviews before they are published on the online store?

You can moderate reviews by navigating to Settings and select Comments & Reviews under Online Store. In the Item Reviews tab, choose one of three moderation modes:

  • Off: All reviews are published instantly without any moderation.
  • Automatic: Reviews are automatically approved or rejected based on specific keywords you define.
  • Manual: Each review must be personally approved by you before it becomes visible on the online store.

From the selected moderation mode, you can mark specific reviews as spam or inappropriate.