Items
- What is an Item, and how is it different from a Category or Collection?
- Can we group items together in Zoho Commerce?
- What’s the difference between a goods item and a service item?
- Is there an item limit based on my plan?
- Can I keep an item saved but hidden until I’m ready to publish it?
- Can I preview how an item will look before publishing it?
- Can I clone or duplicate an existing item?
- Can I permanently delete an item, or only archive it?
- Can I restore an item after it’s been deleted?
- Can I add tags or a brand name to an item?
- What are brands used for?
- Can we add tags to items in a Zoho Commerce store?
- Can I sort my items list by name, SKU, or another field?
- How do I filter active / inactive / out-of-stock items?
- Can I set a custom URL for an item’s page for SEO?
- Can I write a separate SEO title and meta description for each item?
- Can I set a different tax rate for individual items?
- Can I set a minimum or maximum order quantity?
- Can I change the “On Sale” badge text?
- Can I add images to the item description and details?
- What image formats are supported, and is there a file size limit?
- How do I upload item images, and is there a limit per item?
- What’s the image limit for an item?
- What image types are supported for items?
- How do I organize items into categories and collections?
- How do I update the category in bulk?
- Why are some items not listed in the online store?
- Why is a category not listed in the Menu?
- Why is a collection not listed in the online store?
- Why are we getting a ‘Transaction Locked’ error while editing items?
- Can I edit the ID in the item URL?
- Is it possible to display item SKU/Brand/stock available in live store?
- How do we show the SKU of items in the item detail page?
- Will item description from Inventory not be synced with the store?
- Can I create a Buy Button for an item to sell it elsewhere?
- What is the Buy Button for?
- Can I sell digital goods?
- How does Digital Downloads work?
- Is it possible to use points instead of prices in the item price?
- Can items be sold in multiple currencies?
- What units of measurement can I use for weight and dimensions?
- Why record an item’s weight and dimensions?
- Can I add barcode fields like UPC, EAN, or ISBN to items?
- Can I print barcodes or labels directly from Zoho Commerce?
Variants
- What are item variants, and when should I use them?
- How do I add a new variant?
- How do I set up attributes and options for variants?
- Can I add more than three attributes to a variant?
- Can I auto-generate SKUs instead of typing one for every variant?
- Can I apply the same price to all variants at once?
- Why am I receiving an error stating “This item doesn’t have any attributes” when editing items from Zoho Inventory?
Import and Export
- Can I bulk export/import items?
- Can I bulk import items and variants using a spreadsheet?
- Can I bulk export/import item images?
- Can I bulk import item images too?
- Can I export my entire item catalog to a spreadsheet?
- Can I import and export price lists as a file?
- How do I import/export specifications in bulk?
Specifications
- What are Specifications, and how are they different from variant attributes?
- Can I add custom fields to items?
- Sometimes Specifications don’t appear on the online store. How do we resolve this?
Bulk Updates
- Is it possible to bulk update items data, rather than updating one by one?
- What can I bulk update without uploading a file?
- Can I make “Show In Store” On/Off for bulk items?
- How do I update stock for items in bulk?
- Can I bulk-update rates using a markup or markdown percentage?
Stock and Inventory
- Is stock tracked automatically, or do I need to enable it?
- How do I update opening stock?
- Can I mark an item out of stock without removing it?
- How do I eliminate items that are out of stock in my store?
- Does Zoho Commerce support selling out-of-stock items?
- What happens to stock if I mark an item inactive instead of deleting it?
- Can I set up a reorder point notification?
- How do I get notified when an item reaches the re-order point?
- Do service items need stock tracking?
- Why is the item stock available in Zoho Commerce different from the stock available in Zoho Books or Zoho Inventory?
Pricing
- Can I set up two different prices for the same items for different buyers?
- What are Price Lists, and when would I need one?
- How does Volume Pricing work within a price list?
Composite Items and Bundles
- Is there a feature to bundle items?
- What’s the difference between Composite Items and Kit Items?
- How do I add an assembly or kit item?
- How do Assemblies work?
- How does stock get affected when an item is part of an assembly or kit?
Item Reviews
- How do customers submit item reviews on a Zoho Commerce store?
- How do I moderate reviews before they are published on the online store?
- How do I restrict item reviews to verified buyers only?
- How do item reviews contribute to SEO and organic visibility?
- How do I set up an automated review request email after a customer completes a purchase?
- How do I display overall item ratings on listing pages in addition to the item detail page?