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How do I add a Zoho SalesIQ live chat widget to my Zoho Commerce store?

  • Go to Settings and select Integrations under Zoho Apps.
  • Select Zoho SalesIQ. The integration lets you engage customers with AI-powered Zobots, track customer portal visitors, assist with payments, and use canned responses for faster, personalized interactions even during offline hours.
  • Click Connect to set it up. This links your SalesIQ account and adds the live chat widget to your storefront.
  • From the SalesIQ dashboard, customize the widget (appearance, position, operators) and configure chat triggers or pre-chat forms as needed.