Keep customers coming back with rewards and referrals

Create loyalty programs for your Zoho Commerce store with Zoho Thrive. Reward purchases, encourage referrals, offer exclusive perks, and build lasting customer relationships that drive repeat sales.

Zoho Commerce and Zoho Thrive – Loyalty programs, rewards, and referrals dashboard

Why integrate
Zoho Commerce and Zoho Thrive?

Reward customer with points

Challenge

Customers may shop once and leave without a strong reason to return. Without a structured rewards program, it can be difficult to keep them engaged after their first purchase.

Solution

Create a points-based loyalty program for your Zoho Commerce store with Zoho Thrive. Reward customers for purchases and other valuable actions, helping you encourage repeat visits and build long-term customer relationships.

Zoho Thrive points-based loyalty program in Zoho Commerce

Create VIP tiers for your best customers

Challenge

Your most loyal customers often deserve more than standard discounts, but managing exclusive benefits manually can become complicated as your customer base grows.

Solution

Set up VIP tiers based on points value and customer activity. Offer progressive rewards and exclusive benefits to motivate shoppers to keep engaging with your store and move up to higher loyalty tiers.

Zoho Thrive VIP loyalty tiers in Zoho Commerce

Collect and manage customer reviews

Challenge

Customer reviews help build trust, but asking for reviews, tracking submissions, and approving rewards manually can take time.

Solution

Use Zoho Thrive to create review-based tasks, collect review URLs, and manage approvals before rewards are issued. Encourage customers to share feedback while keeping reward distribution under your control.

Zoho Thrive review-based loyalty tasks in Zoho Commerce

Customize your loyalty widget

Challenge

A loyalty program can feel disconnected if customers cannot easily view points, rewards, or program details from your storefront.

Solution

Configure a loyalty widget for your Zoho Commerce store so shoppers can access loyalty program details easily. Keep customers informed about their points, rewards, and available benefits while they shop.

Zoho Thrive loyalty widget on a Zoho Commerce storefront

Track loyalty performance in real time

Challenge

Without clear performance data, it can be difficult to know whether your loyalty program is improving revenue, repeat purchases, and customer engagement.

Solution

Monitor loyalty performance from one dashboard. Track revenue, average order value, redemption rate, points earned, top-performing customers, and points activity to understand how your program is driving growth.

Zoho Thrive loyalty performance dashboard in Zoho Commerce

Frequently asked questions

  • The data flow between Zoho Commerce and Zoho Thrive happens instantly. You never have to worry about data discrepancies between the apps.
  • There are no additional costs charged for this integration.
  • You can create loyalty programs, reward customers for purchases, run referral programs, offer coupons and discounts, set up VIP tiers, and encourage repeat purchases for your Zoho Commerce store.
  • You can write to us at support@zohocommerce.com and we'll get back to you right away to answer any questions you have regarding the integration.