Unify your sales and customer relationships

Collect, manage, and track leads effortlessly while delivering a personalized shopping experience to your customers using Zoho Commerce and Zoho CRM integration.

Zoho Commerce and Zoho CRM integration dashboard

Why integrate
Zoho Commerce and Zoho CRM?

Effortless lead capture

Challenge

Tracking potential customers is difficult without an automated system. Manual data capture is time-consuming and can lead to missed opportunities and disorganised follow-ups.

Solution

With this integration, automatically capture every signup from your online store into Zoho CRM, ensuring no potential customer slips through the cracks.

Effortless lead capture from Zoho Commerce signups into Zoho CRM

Efficient data sync

Challenge

Manually updating contacts and product info on different platforms can cause data errors and mismatches, making it difficult to maintain accurate customer records and inventory.

Solution

This integration allows seamless syncing of contacts and product information from your ecommerce store to Zoho CRM and vice versa to maintain consistent and accurate data across platforms.

Efficient data sync of contacts and products between Zoho Commerce and Zoho CRM

Seamless account sync

Challenge

Without automatic syncing, keeping account and vendor data accurate across platforms can be a hassle. Manual updates lead to errors, confusion, and wasted time, making it difficult to maintain consistent, up-to-date information.

Solution

Seamlessly sync account and vendor information between your ecommerce store and Zoho CRM, ensuring consistent, accurate, and up-to-date data across both platforms. This integration reduces manual data entry, reduces errors, and enhances efficiency.

Seamless account and vendor sync between Zoho Commerce and Zoho CRM

Frequently asked questions

  • Navigate to the settings module of Zoho Commerce and select Zoho CRM under Integrations >> Click Connect >> Select the Zoho CRM organization from the list of organizations connected to your Zoho account >> The integration will now sync contacts and product data from Zoho CRM to Zoho Commerce.
  • You will need paid active accounts of both Zoho CRM and Zoho Commerce.
  • No. There are no additional charges. You just need active accounts for both Zoho CRM and Zoho Commerce.
  • You can sync customer information, vendor information, product details, and account details between the two platforms.
  • Yes, Zoho uses industry-standard encryption and security protocols to protect your data during the integration process. Your data remains safe and secure, following Zoho’s strict privacy policies.
  • Yes, we offer support via chat, email, and knowledge base articles. You can also reach out to our customer support if you encounter any issues with the integration.