Payments Received
Payments Received reports provide insights into the payments received for customer orders in your store. Use these reports to track successful transactions, payment methods, received amounts, and transaction status across your sales history. This section consists of two reports:
Payments Received
This report gives you a summary of the payments received for customer orders in your store. It helps you track successful transactions, payment methods, received amounts, and transaction status across your sales history.
Here’s how you can view this report:
- Click Reports on the left sidebar.
- Select Payments Received under Payments.
| Fields | Description |
|---|---|
| Payment Number | Unique payment ID or number for the transaction. |
| Date | Date when the payment was recorded. |
| Status | Current status of the payment (e.g., Paid, Pending, Failed). |
| Reference Number | Unique number used as an identifier for reference. |
| Customer Name | Name of the customer who placed the order. |
| Payment Mode | Payment method used for the transaction (e.g., Cash, Card, Bank Transfer). |
| Notes | Additional notes or remarks related to the payment. |
| Invoice# | Invoice number linked to this payment. |
| Deposit To | Account where the payment is deposited. |
| Amount (FCY) | Amount received in foreign currency. |
| Unused Amount (FCY) | Unused amount remaining in foreign currency. |
| Amount (BCY) | Amount received in base currency. |
| Unused Amount (BCY) | Unused amount remaining in base currency. |
Use this report to review successful payments, identify incomplete transactions, and monitor the overall cash flow of your online store.
Refund History
This report gives you a complete history of the refunds issued for your sales orders. It helps you track refunds by customer, date, amount, and payment mode so that you can monitor post-purchase adjustments effectively.
Here’s how you can view this report:
- Click Reports on the left sidebar.
- Select Refund History under Payments.
| Fields | Description |
|---|---|
| Date | Date when the refund was processed. |
| Reference# | Reference number or ID linked to the refund transaction. |
| Transaction# | Unique transaction identifier for the refund. |
| Customer Name | Name of the customer who received the refund. |
| Mode | Payment mode or method through which the refund was issued. |
| Notes | Additional notes or remarks related to the refund. |
| Amount (FCY) | Refund amount in foreign currency. |
| Amount (BCY) | Refund amount in base currency. |
Use this report to review refunded orders, investigate customer issues, and maintain accurate records of payment reversal activity.