## Zoho Commerce Help Documentation Index

Access the complete documentation index at:
https://www.zoho.com/commerce/help/llms.txt

Use this file to discover all available documentation pages before proceeding.

# Ship in Separate Package

The **Ship in Separate Package** option lets you force an item to be packed and shipped separately from other items in the same order. This is useful for bulky, fragile, or special-handling items that should not be combined with standard packages.

**Scenario:** Patricia runs a furniture and decor store. A floor lamp is tall and fragile, so she enables **Ship in Separate Package** for that item. A customer places an order with one floor lamp and two cushion covers. At checkout, Zoho Commerce requests shipping rates for two packages: one separate package for the lamp and another package for the cushion covers. The customer sees one final shipping charge that includes both package rates.

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## What is Ship in Separate Package?

When this option is enabled for an item, Zoho Commerce treats that item as a separate shipment unit while calculating live shipping rates. The carrier rate is then calculated using that item’s dimensions and weight.

**Note:** To get accurate live shipping rates, enter the item’s dimensions and weight in the **Fulfilment Details** section.

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## Enable Ship in Separate Package for an Item

*   Click **Items** in the left sidebar.
*   Open an existing item or click **\+ New Item** to create a new item.
*   In the _Fulfilment Details_ section, enter the item’s dimensions and weight.
*   Select **Ship in Separate Package**.

![Ship in Separate Package](/commerce/help/live-shipping-rate/configure-package/ship-in-separate-package.png)

*   Complete the remaining item details and click **Save**.

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## How Ship in Separate Package Works

During checkout, Zoho Commerce sends shipment details to your integrated shipping carrier for live rate calculation.

If an order contains an item marked **Ship in Separate Package**:

*   That item is packed as a separate package.
*   Remaining items are packaged based on your live shipping package configuration.
*   Live shipping charges are calculated for each package.
*   The final shipping amount shown at checkout is the total of all package-level shipping charges.

**Insight:** Use this option along with [Configure Package For Live Shipping Rates](/commerce/help/live-shipping-rates/configure-package-for-live-shipping-rates/) and [Configure Live Shipping Rates](/commerce/help/live-shipping-rates/configure-live-shipping-rates/) for consistent shipping rate calculations.

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