array:2 [
  "prev_term" => array:3 [
    "id" => "282"
    "term_path" => "/glossary/customer-attrition.html"
    "name" => "customer attrition"
  ]
  "next_term" => array:3 [
    "id" => "284"
    "term_path" => "/glossary/customer-lifetime-value.html"
    "name" => "customer lifetime value (clv)"
  ]
]
Customer journey Archives | Zoho Commerce

Ecommerce Glossary

Essential ecommerce terms to grow your online store.

Content type

  • All
  • Articles
  • Guides
  • E-books
  • Podcasts
  • Templates
  • Checklist
  • Planner
Content filter
Ecommerce Glossary
Content filter

Content type

  • Articles
  • Checklist
  • E-books
  • Guides
  • Planner
  • Podcasts
  • Templates
Ecommerce Glossary
Glossary Home

Customer journey

Customer journey is the path a customer takes from initial awareness to final purchase.