Collaboration
Keep teams updated for seamless operation
Leverage channels in Zoho Cliq to keep teams informed about relevant IT operations. Whether it's network issues, system and security updates, or user account-related maintenance, collaborate across the organization without any hassle.
Automation
Ensure reliability through real-time monitoring
Proactively detect issues and minimize the impact of incidents with real-time monitoring. Configure channel-based alerts using workflow automation to instantly notify your team whenever an anomaly occurs, and resolve incidents faster.
Message actions
Convert incoming messages into tickets
Turn messages into helpdesk tickets and address issues as they arise by integrating your IT helpdesk solution with Zoho Cliq.
AUDIT LOGS
Track audit logs to respond to incidents
Sift through audit logs in Zoho Cliq to find the root of reported incidents and take action based on the evidence.
intergration
Connect seamlessly with ready-to-integrate extensions
Help your IT team work more efficiently by integrating Zoho Cliq with external project management, performance monitoring, and helpdesk solutions—all available as extensions in Zoho Marketplace.
Pingdom
Monitor your website performance in real time and get status notifications delivered from Pingdom to Cliq whenever an incident is detected.
ManageEngine ServiceDesk Plus
Manage the entire incident lifecycle, from issue submission to resolution, and receive updates on changes made to the tickets inside Cliq.
PagerDuty
Connect to PagerDuty using the extension and take action based on real-time incident alerts from the PagerDuty bot.
Site24X7
Monitor everything—from your websites to cloud resources—with Site24X7, and get instant alerts on the status of your resources in Cliq.