Proof of compliance
Communicate with peace of mind
Ad-free communication
Zoho is built on a strong commitment to ad-free services, and this applies to Zoho Cliq as well. To keep customer data and privacy at the forefront, we never run ads on our platform.
Ironclad encryption
Exchange messages and files with your colleagues without worrying about data security, as Cliq encrypts data at rest and in transit.
Stricter password policies and authentication
Ensure secure internal communication by implementing tailored password policies and adding another layer of security to your organization's accounts using two-factor authentication (TFA).
Manage your organization's security
Protect sensitive data with DLP policies
Use data loss prevention (DLP) policies to help your organization detect and protect sensitive information from potential leaks.
Implement organization-wide security policies
Zoho Cliq provides default security policies that you can activate for secure communication, both internally and when collaborating externally.
Mitigate risks through eDiscovery and retention
Identify and store important information for audits and legal proceedings by setting up eDiscovery and retention policies.
Configure access based on roles
Set up role-based access controls for employees to prevent unauthorized access to sensitive data and avoid any security issues.
Restrict access to trusted IP addresses
Define how employees access Cliq by allowing logins only through approved IP addresses, preventing data leaks and attacks.
Secure communication on your mobile devices
Configure mobile device management for organization-wide devices, and protect and monitor information shared via Cliq.
Manage external collaboration through Networks
Communicate securely with people outside your organization and keep your internal conversations separate by configuring Networks for multiple external stakeholders.
Respond actively to security issues
Monitor activity through channels
Keep an eye on what's happening in your organization and regularly monitor threats, leaks, and risks with real-time notifications delivered to channels.
Use bot voice alerts to take swift action
Take prompt action during security emergencies using bot voice alerts, directly delivered to the right people as call notifications.
Track audit logs for breaches
Dive into any security issue to understand how a leak or breach occurred and who was involved by closely monitoring the audit logs.
Explore more about Zoho Cliq's security
Customer voices
Frequently Asked Questions
What are the security features in Zoho Cliq?
Zoho Cliq puts security at its forefront with tools to help protect your organization's assets, so you can communicate confidently. Experience enterprise-grade security with features like data loss prevention, eDiscovery, IP-address restriction, strict password policies, mobile device management, role-based access controls, and more.
How can I securely integrate external services with Zoho Cliq?
You can integrate external services through the ready-to-use extensions available in Zoho Marketplace. If you'd like to build a custom integration with a third-party app, you can utilize the tools available in Zoho Cliq's developer platform.
How does Zoho Cliq handle data privacy and breach management?
Zoho Cliq values customer data and privacy, and therefore does not use customer data for any purpose, whatsoever. With an ad-free interface and encryption of messages, your messages are safe and only for your eyes.
Does Zoho Cliq offer mobile app security?
Yes, Zoho Cliq provides mobile device management features and role-based restrictions specific to mobile phones.
Can I retain or archive messages for compliance?
Yes! As per your eDiscovery and data retention policies in Zoho Cliq, you can retain data and retrieve it in case of audits and compliance.
Can I restrict access to Zoho Cliq on certain networks or devices?
Yes, Zoho Cliq enables you to define restrictions based on the IP address or the device itself to safeguard your organization's assets.
How are guest users or external collaborators handled?
Zoho Cliq has a dedicated external collaboration portal called Networks, which can be used to communicate with external stakeholders. Networks uses a separate space from the organization account, and the respective data is stored separately.